Chicago, Illinois, United States
I’m a Technical Engagement Manager who leverages my passion for building connections with colleagues and customers to support them on their journey towards achieving their goals. I actively oversee engagements, develop a deep knowledge of my clients and empower them to make strategically informed decisions that contribute to their success. I also assist prospective customers in identifying their areas of need and devising potential plans of action. My background in the IT industry has exposed me to various complex technical challenges, which has allowed me to build strong problem-solving skills. As a Certified ScrumMaster (CSM), I bring an Agile methodology to project management, emphasizing adaptability and efficiency. With my extensive experience in strategic engagement management, I am positioned as a strong communicator and advocate for both team and customer achievement.