Cape Town, Western Cape, South Africa
Sales Director at KONEKT SP, with 20+ years of experience building strategic partnerships and navigating complex client needs. My approach is consultative: understand what a client actually needs technically and commercially then negotiate contracts that satisfy both legal and organizational standards. That grounding is what lets me build relationships with key decision-makers and turn complex technical requirements into tailored solutions: partnerships built to compound into steady revenue and profit growth over time.
In my role as the National Channel Sales Manager at KONEKT SP, I successfully cultivate enduring partnerships by addressing clients' complex needs, ensuring sustained satisfaction. I built relationships with key decision-makers to showcase the value and benefits of our solutions. Skillfully negotiating contracts, I ensured clear, equitable terms that aligned with legal and organizational standards. Additionally, I develope strategic partnership opportunities focusing on the technical landscape and deployment of respective services.
• Expand footprint in South Africa, with Global vendors and build long lasting relationships. • Maximize new business development opportunities through partner engagement driving XaaS, Cloud, and NaaS Cloud and Software Defined Networking (SDN). • Driving channel partners to procure Naas interconnect porting and rack space within virtual data centers in South Africa, SADC, and East Africa. • Technology leads to advancing business development of strategic partnership opportunities focusing on the technical landscape and deployment of respective services. • Translating the Technology strategy into a supporting Technology Architecture blueprint & guidance for effective implementation from start to finish.
• Implementing the Carrier Services strategy involves ensuring high-quality, cost-effective, and value- driven services for internal commercial units and the wholesale market. • Vast experience in collaborating with technology partners and driving mutual business goals. • Solid track record connectivity, XaaS, Cloud, and NaaS and proficiency in Cloud and Software Defined Networking (SDN). • The role encompasses direct sales and business development functions, such as new product launches, key account management, customer relationship development, contract negotiations, and order fulfillment. • Overseeing the SMME sales division with the Western/East region, this role involves leading innovation in cost-effective peering with 280 partners, generating annual revenues surpassing R5.5 million. (new partner signed up in my tenor 180 SME and Enterprise). • Successfully launched Comsol Broadband product and drove volume sales via Channel Partners to gain market share. • Curated and led cross-functional teams to address carrier-related issues and improve overall supply chain efficiency ranging from Cloud, SDWAN, Fortinet, AWS, MS Azure, and Google Cloud initiatives and how Comsol complimented such services. • Responded promptly and professionally to client inquiries, resolving issues and concerns promptly and satisfactorily while maintaining accurate records and documentation. • Reported back on weekly/monthly sales reports and forecasts via Salesforce, Hubspot, Zoho, and Actility. • Curated, successfully developed, and conducted Partner product training on the product value stack and cloud solutions.
Developed and implemented needs analysis to gain sales and market share. • Track record driving hardware/software deals on all reputable hardware, Fortinet, Forgate, MS,AWS, and all telephony hardware and associated software. • Created and curated weekly, and monthly quotas on net new business achieved specifically on- premises to cloud migration. • Curated email marketing, promotional material, and other customer communications strategically AWS, Microsoft product stack. • Engaged with social media followers specifically decision-makers on the C-Level and built relationships with each of them to increase brand loyalty and advocacy. • Solid track record connectivity, XaaS, Cloud, and NaaS and proficiency in Cloud and Software Defined Networking (SDN). • Curated and successfully developed a partner road map and benefits of migrating to the cloud and various cloud modules, rehost, refactor, retire or retain, re-architect, and rebuild on-premises to cloud Oppex vs Cappex. • Stayed up to date with market trends and competitors to gain an edge and incorporated them into strategies and tactics. • Responded promptly and professionally to client inquiries, resolving issues and concerns promptly and satisfactorily while maintaining accurate records and documentation. • Planned and managed a basket of existing clients both channel and direct client base.
• Surpassed annual revenue targets by implementing aggressive sales retention strategies and maintaining a strong client retention strategy. • Successfully and proactively procure net new business by developing a cloud strategy and design with end consumer and channels. • Cultivated a positive team culture that fostered collaboration, motivation, and employee retention within the sales department. • Developed positive relationships with clients by providing exceptional pre-and post-sales support, leading to increased customer retention rates. • Continuously refined sales strategies based on client feedback and market trends, driving improvements in customer satisfaction and long-term retention rates. • Conducted product demonstrations, increasing product knowledge and driving sales. • Responded promptly and professionally to client inquiries, resolving issues and concerns promptly and satisfactorily. • Managing a base of enterprise customers with multiple product verticals. • Proven track record connectivity, XaaS, Cloud, and NaaS.
• Sell telecommunications products and services to both individuals and companies • Sell VoIP for corporate technology and communications systems • Build market position by locating, developing, defining, negotiating, and closing business deals • Keep abreast of current technology trends. • Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments. • Leverage the CRM system to develop prospecting and sales strategy that ensures high activity and effective closing ratios. • Book and install new lines/circuits/bundles/services to meet established monthly quotas. Write and submit accurate orders • Design customized, cost-effective solutions for the client. • Manage a territory using technology, prioritization and time management skills. • Submit pricing and pre-qualification requests reflecting the client's requirements • Maintain an updated database in sales database including all activities, partners, and opportunities with their current status • Maintain open and effective lines of communication throughout the organization to maintain a a sense of teamwork, enthusiasm, pride, and quality workmanship • Capture and review any competitive intelligence gathered and protectively communicates this information to marketing • Define personal and corporate revenue objectives • Assist PBX desing Setup • Assist Card Machine/s setup and processing