San Antonio, Texas, United States
K. Ryan Baldwin has extensive experience in marketing, opening, and operating class “A” assets and affordable housing projects. Currently, Ryan is serving as Senior Vice President for Franklin Apartment Management in San Antonio, TX. Ryan also is listed as an approved Fair Housing trainer with the Texas Department of Housing and Community Affairs. Prior to joining Franklin, Ryan worked as Regional Manager for The Lynd Company and asset management with Hudson Advisors, a globally integrated asset management company that performs due diligence and analysis, asset management, and other support services for Lone Star Funds. Directly prior to joining Hudson Advisors, Ryan was associated with Wereldhave, a Dutch REIT established in 1930 which was a previous client of Trigon. With Trigon, Ryan as President of the company oversaw the operations and marketing of a residential and commercial portfolio that consisted of over 140,000 square feet of retail and office space, 1500+ parking stalls and over twenty multi-family assets. In addition to operational supervision, Ryan oversaw approximately 120 employees. The portfolio was diversified through all classes of properties and included, in addition to numerous class A properties, several low-income housing tax credit and bond properties. Prior to Trigon, Ryan was associated with Greystar Real Estate Partners and Pace Realty Corporation serving in various roles and also for numerous development partnerships with Walter Umphrey and the Leyendecker Building Group, a large Houston based developer of multi-family, single family, commercial, hotel and master planned communities. During Ryan’s career, he has been involved with the lease-up of new construction projects consisting of several thousand units; aided in training and marketing for a portfolio of over 5,000 multi-family units; assisted in numerous development consultation projects; property management take-over’s; and due diligence projects.
♦ Direct oversight of the company’s compliance department and ensuring that Contract Administrators, monitoring agencies and syndicators are responded to timely and thoroughly. ♦ Creation of company policies and procedures as it relates the multifamily housing operations and compliance aspects of the company. ♦ File review, monitoring and approval when needed. ♦ Direct supervision of the company’s multifamily affordable housing (Low Income Housing Tax Credit, HOME, NSP, Section 202/8, Section 202 PRAC, Section 811 PRA Demo, Public Housing/ACC and HUD PBRA) and conventional portfolio in Texas, Arkansas, Mississippi, and Tennessee. ♦ Supervise and coach employees, including Community Managers, Services Managers, Compliance Managers and other staff. ♦ Yardi and OneSite administration and support, including property set up and training. ♦ Approved Fair Housing trainer for the Texas Department of Housing and Community Affairs (TDHCA).
♦ Oversight of a diversified portfolio of properties including Class A++ and affordable housing (LIHTC, mixed-use and HUD), ranging from 9 to 13 properties at any given time and in excess of 2,600 units and over 70 employees. ♦ Duties included establishing and implementing best management practices, developing and nurturing client relationships, RFP, completing budgets, establishing monthly goals & expectations, overseeing capital improvements projects, completing monthly owner package, financial reviews and monitoring of operations to insure peak performance. ♦ Direct involvement with owner clients on design of floor plans, amenity areas, common areas, and exterior design on three projects in design development. ♦ Manage contractors and unit turnover for two properties under rehabilitation.
• Responsible for residential operations for Éilan which includes an 120-acre mixed use site consisting of 539 Class A+ residential units, 205,000 square feet of office space, 30,000 square feet of retail, 165 room 4+ star hotel, and dance studio within phase one of development. • Responsible for business development for third party property management assignments for U.S. division of the Company while under Omnium flag. • Oversight of leasing initiatives for the project and all related staffing. • Meet with clients on new construction design development consultation. • Creation and implementation of advertising and marketing efforts for sites under supervision. • Worked directly with Senior level management of Wereldhave on all facets of the asset above and beyond the residential aspect. • Handled resident issues and concerns as owner’s agent. • Assist with training efforts for property level staff.
Oversight of 20+ multifamily properties, 140,000 square feet of commercial space and 1,500 parking stalls. Staff supervision of accounting department, operations department, compliance and on-site staff. • Responsible for the management, marketing and accounting for 20+ properties that included multi-family and office/retail assets in North Texas and San Antonio. • Managed a corporate level staff of eleven and in excess of 100 on-site employees. • Direct oversight of the Company’s Class A, urban and commercial portfolio totaling 1,904 units in direct supervision and 140,000 SF of commercial space. • Responsible directly for new business development and meeting with property owners for management assignments. • Developed numerous creative training programs; worked with numerous nationally known trainers to implement said programs. • Reviewed monthly financial reports for accuracy and communicated with owner clients as to the performance of individual assets. • Consulted with architects and clients on the design and development of numerous assets, primarily focusing on historic rehabilitations and mixed-use properties. • Extensive experience dealing with the Standards for Rehabilitation set forth by the National Park Service and Department of the Interior, as well as completion and submission of Parts 1, 2 and 3 of the application related to Federal historic rehabilitation tax credits. • Wrote Company policies and procedures and training manuals. • Performed new hire orientations on each new employee, as well as performing exit interviews with terminated or resigning employees. • Spoke at numerous conferences and meetings, including the National Apartment Association Conference related to GenY Marketing.