Robert Liles

Retired United States Air Force - Actve Duty/Civil Service

Poquoson, Virginia, United States

About

Career Highlights • Over 40 Years USAF Command and Control Experience • Lead Program Manager for USAF major IT system • Command, Control, Communications and Computer Information Systems Program Management • Computer Systems Network and Client Support • Government Contract Management • Training Management Skills • Major IT Systems Program Management • IT Level Program/Project Management • Government contract manager • Receive analyze and advocate user requirements for development • Developed and Manage Training Programs • Direct and lead system integrators working directly with software engineers and developers • Experienced with ArcGIS and Geo Information Systems and products • Work with Microsoft client and server operating systems and Network infrastructure • Familiar with Unix, Java, HTML, Relational Databases (Oracle and MS SQL and MS Access) • Establish and manage technical interchange meetings (user and developer intergration) • Experienced with MS Office (Excel, Word, PowerPoint, Access, Outlook), SharePoint, Project

Experience

  • Retired at United States Air Force - Civil Service
    Aug 2021 - Present · 4 yrs 11 mos

  • Air Force Emergency Mass Notification System (EMNS) Program Manager at United States Air Force - Air Combat Command (ACC)
    Sep 2016 - Aug 2021 · 5 yrs

    AF Lead Command Program Manager for the Air Force Emergency Mass Notification System (EMNS), to provide Lead Command EMNS program expertise to analyze, develop, and disseminate processes, policies and system guidance and provide expert advice to Air Combat Command (ACC) staff and subordinate agencies. Maintain direct liaison with HQ Air Force and all major commands to ensure proper policy and operations oversight, advocate for funding through the AF Program Objective Memorandum (POM) cycle. Provides guidance on system development, connectivity with other systems and system modernization, oversees validation of new software program releases. Develops policies on the use of and monitors implementation of the AF EMNS Enterprise program.

  • ACC Function Manager (Major US Air Force Command and Control Information System) at USAF
    Oct 2005 - Sep 2016 · 11 yrs

    -Functional management of major USAF Command and Control Information system supporting 17 geographically separated locations throughout the United States and 5 South West Asia locations -Receive validate and submit user requirements for system development including reviewing and validating solutions and working directly with software developers -Participated and evaluated system development and operational tests to ensure requirements meet - Analyzes and evaluates system and operational issues from fielding to full implementation, develop recommendations to resolve major problems and issues -Actively participates in strategic planning to improve program direction and focus using strategic planning tools and techniques - Prepared and delivered oral presentations; leadership briefings, training sessions, consultations and strategy sessions, facilitate participation and cooperation with vertical and lateral organizations, resolve controversial matters and convey information relative to proposed changes -Contract Officer Representative supporting management of Air Force contracts Achievements: -Managed five major system releases including eight new installations, wrote and implemented installation fielding plan -Championed high priority system level requirements from receipt to implementation by maintaining close interactive communication with users, managers and developers -Co-Lead the development of Geospatial software to enhance command and control mapping capability, enabling direct user control and customization of mapping displays for resource and event tracking enhancing leadership situation awareness. -Management of Air Force Information System contract, supporting 17 locations throughout the United States and 8 South West Asia locations -Managed three major Air Force contracts including leading two re-competes.

  • Task Lead/Training Manger (Major US Air Force Level Command and Control Information System) at L-3 Titan
    Mar 2004 - Oct 2005 · 1 yr 8 mos

    -Task Leader and supervisor for 17 member geographically separated team, supporting training requirements and subject matter expertise for major USAF command and control information system -Developed, revised and implemented system publications supporting training procedures and policies -Providing presentations, demonstrations and training to senior leadership and training team members -Participated and evaluated system development and operational tests to ensure requirements meet -Implemented ISO 9001:2000 Quality Management System Design business practices Achievements: -Managed team of 17 system trainers maintaining high camaraderie resulting in a highly effective training team with low retention and high customer satisfaction -Created, published and implemented initial information system training program -Created and managed a collaborative web portal for information sharing between 17 geographically separated locations for site project managers, training team members and system administrators

  • Computer/Network Support Technician at York County School Division
    Jul 2001 - Mar 2004 · 2 yrs 9 mos

    -Diagnosed computer hardware, software, network and user related problems and provide corrective action -Install microcomputer, network infrastructure, and associated peripheral equipment including operating systems, software and network configuration -Provide demonstrations and hand-on training on computer related topics to students, faculty and administrative staff Achievements: -Project lead for the technology installation for three schools, including the planning and installation of hardware, network infrastructure (wired and wireless), operating system and client software, and providing faculty and administrative staff training -Maintained the highest equipment availability in my 6-school responsible area, over 1800 student, teacher and administrative staff systems, closing over 450 work orders in one year -Provided Research and Development and operational testing for new technology implementation -Instrumental in the installation and setup of first remote video teleconference classroom, connecting two distant classroom