Hoedspruit, Limpopo, South Africa
After 10+ years running a successful safari tour operation in Southern Africa, I’ve shifted to remote work where I can apply my strengths in client communication, operations, and detailed support. My background spans itinerary planning, logistics, customer service, budgeting, and CRM usage — all handled remotely, for international clients. I’ve worked with tight deadlines, sensitive data, and multilingual correspondence (Afrikaans/English), and I bring a hands-on understanding of what businesses actually need: clarity, reliability, and trust. The most important for me is that guests have an unforgettable holiday experience and would like to return for future unforgettable experiences For me, the heart of selling safaris lies in crafting truly unforgettable experiences—ones that guests carry with them long after the dust settles. Every safari is unique, every day an unfolding adventure, and I take pride in helping people discover that magic in a deeply personal way. What excites me most is the chance to inspire return journeys; not because guests want another holiday, but because they want to relive the emotion, the connection, and the wonder that only the African bush can offer.
• Founded and operated a boutique tour business focused on inbound luxury travel across South Africa • Consulted directly with global clients to craft custom itineraries and handle all logistics • Negotiated rates with lodges and service providers, optimizing margins • Maintained top-tier TripAdvisor rankings; built repeat clientele • Managed all client touchpoints remotely — from first inquiry to post-trip follow-up • Provided personal, on-the-ground customer service • Handled all operations, including bookings, fleet management, logistics, suppliers, and budgets • Bespoke itinerary creation (Panorama Route, Hazyview, Graskop, Sabi, Pilgrims Rest, Kruger National Park, Sabi Sands, Hoedspruit, and surrounds like Kapama, Timbavati, Thornybush, and Balule) • Travel Planning & Itinerary Design • Direct B2C & B2B travel consultation and sales • Email & chat-based service with international clients • Supplier negotiation, budgeting, and booking operations • Remote work tools (Zoom, Google Workspace, Microsoft Teams) • Fluent in English & Afrikaans • Fleet management • Remote Client Support (Zoom, Email, WhatsApp, CRM tools) • Data Entry & Organization (Google Docs, Excel, CLIO) • File Management & Confidential Record Handling • Afrikaans/English Translation Support as well as successfully communicated via messaging using Copilot in languages like German, Italian and Spanish resulting in avoiding major misunderstandings and unhappy clients. • Qualified tour guide (FGASA) • Client relationship management (local and international) • Remote operations & admin support • Calendar and inbox management