Charlotte Metro
Recorded robot motions using a head‑mounted virtual reality display and purpose‑built data‑capture gloves, providing clean inputs for the artificial Intelligence training pipeline. Followed complex workflows that combined headset video and glove sensor data, producing training material improved machine learning which leads to an improvement in accomplishing everyday household tasks.
Facilitate smooth operations by addressing potential challenges with external partners, clients, and internal teams. Lead meeting to discuss project updates, reports, and presentations with various stakeholders. Prepare and distribute relevant documentation related to project progress and confidential matters. Maintain comprehensive records of project developments and provide summaries with relevant parties. Coordinate incoming and outgoing projects to engineers and subcontracts.
Investigated abnormal behavior in Marketing and AD software platforms, analyzing logs and data to pinpoint the root cause. Managed multiple bug investigations concurrently, delivering timely fixes for high‑priority issues while keeping longer‑term cases progressing. Reproduced reported defects and explained findings to software engineers and project managers, highlighting impact and next steps. Triaged and prioritized escalations, routing them to the appropriate teams and providing regular status updates to stakeholders. Identified recurring problem patterns and shared those insights with the various software teams to drive quality improvements. Provided practical product feedback, helping shape feature refinements and improve the overall user experience. Collaborated with cross‑functional teammates, providing knowledge through tutorials and updating internal documentation. Led post‑mortem reviews after major incidents, extracting actionable lessons and tightening alerting processes for faster future response.