Ruth Michaela Caro

Sr. Digital Specialist-Security

Pasig, National Capital Region, Philippines

About

A goal-oriented Solution Assessment Consultant with more than eight years of experience working as a Presales and Post Sales specializing in Microsoft product landscape and solutions. Knowledgeable and skilled in designing and implementing Microsoft 365 solutions focusing on migration, device management, security, compliance, and other management features. Motivated by a fast-paced and rapidly changing working environment as well as collaborating with highly motivated team members. Committed to continuous learning, improvement, and development of client relationships

Experience

  • Sr. Digital Specialist-Security at Microsoft
    Dec 2025 - Present · 8 mos

  • Inviso (2 yrs 2 mos)
    • Solution Assessment Specialist
      Aug 2025 - Dec 2025 · 5 mos

    • Microsoft Solution Assessment Consultant
      Nov 2023 - Dec 2025 · 2 yrs 2 mos

      • Presales, Kickoff and Scoping: Understanding customers’ business objectives and technical requirements, articulating the relevant benefits and outcomes realized through a Solution Assessment • Discovery: Determining the optimal platform to achieve the stated objectives, supporting deployment through complete discovery • Analysis: Completing analysis of the collected data, identifying key insights, and producing an executive summary assessment report • Presentation: Presenting key insights and actionable recommendations in an appropriate summary form to relevant customer (CXO, Technical Lead, etc.) and Microsoft stakeholders (ATU, STU) • Cross-Team Coordination: Supporting a seamless customer transition into post-assessment actions with relevant Microsoft or Partner teams.

  • Cloud Architect at Crayon
    May 2021 - Nov 2023 · 2 yrs 7 mos

    My primary role as a Cloud Architect is to work collaboratively with the direct sales team, clients & partners to provide support for all presales solution aspects of the sales cycle. I’m also responsible for qualifying and scoping requirements from customers, producing a solution and a key driver in the delivery of the project. I’m also responsible in strategizing and developing solutions that will bring value to the customers.

  • Solutions Specialist- Future Workplace at SoftwareONE
    Aug 2020 - May 2021 · 10 mos

    • Design and deploy technical solutions for customers leveraging the M365 platform. • Map customer business requirements to technical solutions. • Assist in pre-sales activities and customer qualification of M365 projects • Provide input and consultation into scoping and architecture phase of Future Workplace projects.

  • First Datacorp ()
    • Technology Solutions Professional
      Jan 2018 - Aug 2020 · 2 yrs 8 mos

      Perform Microsoft product presentation Assist the customers in activating and deploying their Microsoft licenses Post-sales support to customers Deployment and configuration of Microsoft Solutions: • Exchange Online • Teams • One Drive • SharePoint

    • Account Manager
      Apr 2017 - Dec 2017 · 9 mos

      Establishes productive, professional relationships with key personnel in assigned customer accounts. Plans and attends regular update meetings with accounts. Manages ad-hoc queries and inquiries generated by account portfolio. Leads solution development efforts that best address customer needs. Proactively assesses, clarifies, and validates customer needs on an ongoing basis.