New Brunswick, Canada
As an experienced administrator and heritage professional based in Fredericton, New Brunswick, I have built a diverse career that bridges the worlds of history, education, and administration. I began my professional journey at the York-Sunbury Historical Society, where I served as Executive Director until 2017. During my tenure, I enhanced museum programming, raised funds, mentored future professionals, and worked tirelessly to preserve and share local history with the community. Afterward, I joined Kings Landing Historical Settlement as the Visitor Experience Manager, where I managed a team, developed educational programs and tours, wrote and designed exhibits, and crafted interpretive strategies that highlighted New Brunswick’s rich heritage. In 2020, during the pandemic's "great reshuffle," I transitioned to a new path and became the Administrator for the Canadian Institute for Cybersecurity. In this role, I oversee the administrative functions of the Institute and play a key role in maintaining a cohesive and productive workplace. I am fortunate to work with a culturally diverse team and to host the most epic maritime potluck every December. Outside of my professional work, I remain actively involved in the heritage sector, volunteering with the York-Sunbury Historical Society and Fredericton Region Museum. My passion for preserving New Brunswick’s military history was recognized when I was awarded the Queen Elizabeth II Platinum Jubilee Medal in 2023. I am driven by a passion for history, a commitment to excellence in administration, and a desire to help build collaborative, high-functioning teams in every role I take on.
• Coordinate and support education, training, and upskilling programs for the National Digital Excellence Centre (NDEC). • Act as a key point of contact for internal teams and external partners, ensuring the smooth delivery of programs and events. • Manage site support and administrative operations, assist with scheduling meetings and workshops, track budgets and invoices, and support continuous improvement of program policies and processes to enable efficient, aligned program execution.
Passionate about uncovering family histories and connecting generations through research and documentation. Key Responsibilities & Achievements: • Conduct in-depth genealogical research using historical records, archives, and digital databases to trace family lineages and verify ancestry. • Analyze and interpret complex historical documents, including census records, birth and death certificates, immigration papers, and land deeds. • Create detailed family trees and narrative reports, presenting findings in clear, engaging formats.
• Oversees day-to-day support activities for the Institute such as greeting and directing visitors; assisting and resolving problems and inquiries; composes and prepares written documentation; and follows-up on operational commitments. • Serves as a primary point of administrative contact and liaison with students, other university offices, individuals, NRC, public, and external institutions and agencies; schedules and coordinates Director's meetings; and develops procedures and workflows that ensure productive and efficient office operation. • Organizes, manages the planning, and facilitates institutional related meetings, special events, schedules, venues, attendance, agendas, and facilities, records minutes, and coordinates special initiatives. • Monitors and assists with financial accounts including invoicing, submitting expense claims, purchase orders, and obtain quotations and completion of requests for purchase orders, and liaising with university departments. • Researches information and prepares special and/or one-time reports, or summaries. • Develops and maintains plan for organization's Internet presence, based on Institute's priorities, goals, and university policy directions. Tracks and reports on social media and website analytics. • Manages social media presence; creates posts and corresponding graphics using Canva; prepares videos; monitors all mention of the organization on social media sites; assists Director with managing on-line comments and inquiries in a timely manner and crafts responses; and updates, organizes, and maintains website. • Provides assistance with faculty and/or staff searches including liaising with the departments, as appropriate; corresponding with applicants and assisting with interview preparation, coordinating interview logistics, and preparing and processing documentation and forms; maintains confidentiality of records; provides site orientation and facilitates security screenings. • Use Informer5, Colleague, and Cascade.
• Responsible for website and social media initiatives • Passed a reliability status personnel security screening • Assist with recruitment of full-time faculty and other Institute positions, member of recruiting committee • Oversee financial reporting and act as liaison with external agencies and internal departments • Maintain office records, including all industry and government related research and development • Provide information to faculty, students, staff, industry partners and public on matters involving institute • Act as the first point of contact for welcoming visitors and assist them with their inquiries • Coordinate interaction with the University of New Brunswick's Communication Office and with the media • Prepare and process purchase orders, expense claims, invoices for operations, and research accounts • Preparation of reports, meeting agendas and minutes, the maintenance of records and official files • Liaise with Vice-Presidents offices, Office of Research Services, Human Resources and other departments • Manage the Directors schedule including making appointments, screen, and prioritize requests • Member of marketers and communications group • Assist with event planning, i.e., hybrid Privacy, Security and Trust Conference
• Responsibilities consisted of public programming including event weekends, exhibits, group tours, curriculum-based education programs, summer stage, and third-party programming • Researched, developed, implemented and oversaw daily programming of the museum section of Kings Landing, including weekly activity schedules, programs, events (such as Sugar Bush and Paint the Past Plein Air festival) as it pertained to exhibits, third-person interpretation, tours, and summer stage • Led and implemented off-season planning, third-party partnerships, scheduling, and museum programming • Researched, developed and implemented training resources, editorial style guide, planning documents, and strategic plans including the development of interpretive mission and themes Kings Landing ice cream program, 2017. • Oversaw exhibit volunteers and hired, supervised, scheduled, trained, and evaluated staff members • Made responsible for wardrobe, collections departments, and some costumed programs in April and May 2020 • Liaised with department managers to provide research support and to ensure continuity of theme, story, and communication of planning objectives throughout both in-season and off-season activities • Ensured that the Kings Landing adhered to mandate by interpreting New Brunswick’s heritage
• Responsible for management of all museum services and activities • Researched, recommended and administered policies and procedures of the Board of Directors • Participated in the development and implementation of goals, objectives, policies and priorities for the organization • Developed, in conjunction with the Board of Directors, strategies for enhancing the museum and historical society including member management plans and social media strategies. • Assisted in the development, implementation and oversight of strategic plans • Developed and maintained effective relationships with persons and groups directly or indirectly involved in the planning, maintenance, operations and development of museum and historic society • Coordinated the activities of and assisted committee members with development and implementation of work plans and projects • Served as the primary external contact and spokesperson, including interaction with the media, community associations and others as necessary and appropriate • Hired, supervised, trained and evaluated staff members, as well as overseeing the work of volunteers and professional consultants • Attended and reported to committees and the Board of Directors at meetings • Prepared a variety of special reports as requested by the Board including the annual report and various visitation reports • Understood the role of technology in information exchange and worked to ensure that museum employed the contemporary and innovative methods needed to reach multiple demographic groups • Oversaw and coordinated fundraising and revenue development activities identifying new initiatives and partnerships to grow membership and revenue including grant writing and community sponsorship • Oversaw and coordinated exhibit development, membership development, collections management and publication projects • Managed online content including social media accounts, website and blog