Greater Houston
Experienced leader with a unique blend field level operations, customer technical issue resolution, and engineering in the natural gas compressor industry.
Lead a team of 10 industry experts in the day to day technical support, warranty administration, root cause analysis, and commissioning of Cooper's install base of OEM and non-OEM compressor and engine product lines.
Provide Technical Support during field issue resolution, commissioning, and lead root cause analysis for equipment failure and investigations. Implemented MS Dynamics as a Technical Support customer interaction solution to manage the Warranty and Technical Support inquiries process.
Provide technical support, root cause analysis, and product improvement for Cooper's product lines worldwide.
Provide design input and manufacturing support for the Gemini Gas Compressor product line.
Involuntary recall to active duty service in support of Operation Aqea al-Qaeda East Africa Exord. Led a team of 97 personnel comprised of 4 US Military, and 93 contractors from 7 different countries. Ultimately responsible for personnel movement into the base camp during normal and contingency operations.
Responsible for the post shipment lifecycle - from shipment through commissioning, and end of the warranty period for Exterran's sold compressor packages.
As a proficient Chief Reactor Watch Officer, I served on the commissioning crew of the USS Ronald Reagan, overseeing the acceptance, testing, and sea trial certification of the vessel's two onboard pressurized water reactors.