Russell Ptak

Director of Research

Greater Chicago Area

About

I have had a variety of different work experiences in my career to date, proving my ability to adapt. My passion is to have a career helping others in customer service, data analytics, sales, logistics, small business, or entrepreneurship. My strengths include being a good team player, being able to communicate in a friendly way, and I prefer working in a smaller entrepreneurial atmosphere. In addition to my work experience, I have educated myself using various LinkedIn Learning courses related to business software and tools, business analysis and strategy, leadership and management, sales, customer service, marketing, career development, finance and accounting, small business and entrepreneurship, and project management.

Experience

  • Director of Research at Family Foundation
    May 2022 - Present · 4 yrs 2 mos

    • Research charities for possible donations

  • Union Tank Car Company - UTLX (Full-time · 9 yrs 10 mos)
    • Learning Management System (LMS) Support
      May 2021 - Oct 2021 · 6 mos

      • Supported the LMS Administrator and Training Specialist • Created a monthly newsletter to support LinkedIn Learning usage

    • Railcar Logistics Support Coordinator
      Feb 2017 - May 2021 · 4 yrs 4 mos

      • Execute car tracing activities to provide the repair shop network w/ visibility to cars en-route and cars on-hand • Assist scheduling team members with administrative support

    • Senior Parts and Appropriation/Conversion Analyst
      May 2012 - Feb 2017 · 4 yrs 10 mos

      • Setup part numbers in various systems • Manage fuel card billing and CLC billing approvals • Provide various support services to appropriation/conversion engineering team • Car repair estimation review

  • Paralegal Apprentice at Sanchez Daniels & Hoffman LLP
    Oct 2007 - Oct 2011 · 4 yrs 1 mo

    • Functions included clerical work, paralegal training, and other miscellaneous tasks

  • Customer Service Representative at ITW Magnaflux
    Sep 2005 - Sep 2007 · 2 yrs 1 mo

    • Responsible for mailing invoices and checks, sorting regular mail, and handling UPS shipments

  • Inside Sales Representative at ITW Linx
    Nov 2002 - Sep 2005 · 2 yrs 11 mos

    • In charge of cold calling telecom managers, colleges and universities, handled product returns, sample requests, sent out marketing literature and brochures, entered customer PO’s, and assisted with phone inquiries regarding price, availability, and PO status