Chelmsford, England, United Kingdom
A highly motivated and adaptable individual providing guidance, support and development to team members and individuals. Excellent people management skills and the ability to work with the minimum of supervision whilst motivating a high performance team. A proven ability to lead by example, improve best practices and organise time efficiently.
Ensuring team is motivated, monitored and measured in line with company targets and performance standards. Responsible for ensuring gaps in performance or quality are quickly identified and addressed. Producing accurate reports on team performance for senior managers. Duties: • Preparing daily workloads for staff & co-ordinating the daily allocation of work • Motivating the team to achieve performance standards and KPI targets • Dealing with and resolving problems and issues which arise • Mentoring and training junior and new staff • Monitoring and reporting on standards & performance targets • Arranging and chairing weekly team meetings, focussing on targets & achievements • Creating and implementing new initiatives to continuously improve the team/department • Recruitment and selection of new employees • Creating a positive working environment • Providing feedback and coaching to achieve continuous improvement of individual performance KEY SKILLS AND COMPETENCIES • Ability to manage through others. • Strong decision making and problem solving skills • Able to motivate, coach and develop others in a team environment • Excellent communication skills, both written and verbal • Alternative Dispute Resolution • An ability to build rapport and trust quickly with work colleagues