Greater Augusta Area
NALCO Water, An Ecolab Company "Essential Expertise for Water, Energy and Air" Nalco Company is the world's leading water treatment and process improvement company, delivering significant environmental, social and economic performance benefits to a variety of industrial and institutional customers. Our programs and services are used in water treatment applications to prevent corrosion, contamination and the buildup of harmful deposits, and in production processes to enhance process efficiency, extend asset life, improve our customers' end products, and enhance air quality. We help our customers reduce energy, water and other natural resource consumption, minimizing environmental releases while boosting the bottom line. Together our comprehensive solutions contribute to the sustainable development of customer operations. As a global leader in water management technologies for more than 80 years, we have the most comprehensive understanding in the industry of managing this resource effectively and meeting your sustainability and energy savings needs. Proper water treatment improves your bottom line results, and also provides wide-ranging environmental benefits, including cleaner water to use and air to breathe, as well as reductions in solid waste. Additionally, our total cost of operation view is essential to optimizing both your economic and environmental performance. Through our sales, service, research and marketing team of more than 7,000 technically trained professionals, we serve more than 70,000 customer locations in more than 130 countries. We focus on providing our customers with sustainable, technologically advanced, engineered solutions and services. Nalco Holding Company is a member of the Dow Jones Sustainability World Index.
• Managed a 5-state sales territory, leading a team of 12 direct reports in the Power, Chemical, and Primary Metals industries. • Focused on business growth by identifying new opportunities and nurturing client relationships to enhance customer satisfaction. • Developed talent through coaching and mentorship, resulting in improved team performance and engagement.
Accountable for aggressively driving sales growth within a continuously-expanding division which rapidly increased in size from 17 to 20 states and represented 65% of all business throughout territory. Provided strategic sales support, coaching and mentorship to two Outside Sales Representatives. Partnered with existing and prospective customers to determine applicable product specifications and aggressively negotiate profitable, yet mutually-beneficial contractual agreements. Ensured the provision of exceptional customer support; conducted extensive research to identify and resolve customer issues pertaining to product pricing, delivery and product performance/functionality. Scope of responsibility also included analyzing sales/profitability by each customer and within each product category, as well as generating reports for management review, database maintenance, inventory management and equipment procurement. Secured a profitable and ongoing commitment with the organization’s second largest customer, accounting for 5% of total organizational revenues and 15% of gross profits. Instrumental in driving territory sales from $2.7M to $4.175M, which represented 44% of the organization’s total business in 2002, in comparison to 25% in 1997.