Dhaka, Bangladesh
I am the Operations Executive at DevPixels LLC, a company that provides web design and development solutions for e-commerce businesses. With over 9 years of experience in web customization, including Shopify, WordPress, and Android platforms, I specialize in creating user-friendly, responsive, and SEO-optimized websites that drive conversions and sales. In addition to managing automotive e-commerce store projects, the furniture business, and IT-related operations for our clients, I lead a team of web developers, designers, and SEO specialists. I oversee project management, quality assurance, and client communication, ensuring the successful delivery of custom theme designs, integrations, inventory management, order fulfillment, and marketing campaigns. My technical expertise includes front-end web development with HTML, CSS, Tailwind CSS, Vanilla CSS, JavaScript, and React.js, as well as backend technologies such as Express.js, Node.js, MongoDB, Firebase, and JWT authentication. I am always eager to expand my skill set and have recently obtained certifications in web development foundations, Shopify development, and Android Java Master. I thrive on learning new technologies and applying them to enhance digital experiences.
Oversee and manage the five different fashion entire shopify store. Hire and lead a team for customer support, fulfillment and marketing. Ensure smooth order processing and supplier coordination. Handle order issues, charge backs and disputes professionally. Continuously optimize store performance and profitability.
Working as an Operations Executive , at Devpixels Ltd. Where I am managing their automotive eCommerce store projects, and furniture business and building a DHCP network group to smoothly transfer files and folders easily from one pc to another. Also, managing all the IT-related issues. Main Responsibilities: ============== #Project Management # Managing the Social Media Part # Website SEO on-page # Website customization (minimal) # Networking # Simple Design part maintain using (Adobe Photoshop, and Illustrator) # And so on.
I worked with them as a Shopify VA expert to manage all their dropshipping businesses. Additionally, I conducted Facebook marketing for their fashion dropshipping items. My main responsibility was: # Managing their store, product listings, contact with suppliers, order management, basic theme customization when needed, and product research. # Technology I used in there: FB ads library & win-win hunter for product research - POKY app for product import - Sweet upsell - PPspy - Track Winning Product - Klaviyo - Email marketing - Trackbee - to check FB ads profit margin - HyperSKU - to manage the customer orders - Freshdesk - Customer Support - Monday, Slack, Trello
Admin Support Expert and eCommerce Consultant
Assisted hundreds of clients daily via email, phone, and in person; responsible for directing clients to the appropriate department and answering all general questions. Performed filing and data management, as well as drafting and editing short office memos. Assisted with all other office administrative duties.