Rurd van Landsveld

Head of SCM & CX • Fast-growing scale-ups

Amersfoort, Utrecht, Netherlands

About

A result driven people manager with a sharp customer focus. Experienced in scalable Supply Chain processes, build structure and a strategic partner. Used to work in stressful environments with many different cultures and fast growing scale-ups. Entrepreneur in your company, with a strong focus on costs and contracts.

Experience

  • Head of Supply Chain & Customer Experience at LifeGoods Group
    Oct 2023 - Present · 2 yrs 10 mos

    Part of the Management Team Implemented ERP Business Central (SCM) E-Commerce fast-growing scale-up

  • RChain Solutions at RChain Solutions
    Oct 2022 - Present · 3 yrs 10 mos

    - (e)-Fulfilment & logistics scaling - SCM cost & margin control - Supplier, 3PL & carrier onboarding - Sea freight, warehousing & carrier negotiations - Warehouse transitions and operational relocations - Project leadership from analysis to execution - Interim SCM & operations support - Operational structure, KPIs & ownership

  • Innovative Beauty Group (IBG) (4 yrs 7 mos)
    • Head of Supply Chain Europe
      Feb 2022 - Oct 2022 · 9 mos

      - Managing teams in France and the Netherlands - Managing three different (sister)companies - Part of the Management Team - Key-user NetSuite

    • Logistics Manager IBG Netherlands
      Jan 2020 - Feb 2022 · 2 yrs 2 mos

      - Steering team member Netherlands - 6 direct reports - Managing the logistics budget - Responsible for storage in 4 warehouses (15.000 pallets) - Responsible for inbound transport from the Far East (1.200 TEU py) and from Europe (2.000 LTL/FTL py) - Responsible for outbound transport to 200+ customers in 10 countries in Western and Central Europe (6.000 LTL/FTL py, 60.000+ pallets)

    • Logistics Manager Orange Creatives
      Apr 2018 - Jan 2020 · 1 yr 10 mos

      Responsible for Orange Creatives (1 of the 3 entities of IBG Netherlands)

  • Imperial Brands PLC (Oosterhout)
    • Supply Chain Analyst Benelux
      Oct 2017 - Apr 2018 · 7 mos

      Verantwoordelijk voor de implementatie en onderhouden van KPI's met als doel de kosten te verlagen en zo efficiënt mogelijk te werken. Daarnaast analyseren en onderzoeken van de huidige manier van werken (gehele Supply Chain keten) om te zorgen dat de prestaties van de afdeling en de klanttevredenheid zo hoog mogelijk zijn. Key-user SalesForce

    • Supply Chain Customer Service Coordinator NL
      Apr 2015 - Oct 2017 · 2 yrs 7 mos

      Eerste aanspreekpunt voor Field Sales. Ondersteunen van de buitendienst en zoeken naar de beste oplossingen. De spil tussen de afdeling Supply Chain en Field Sales en back-up voor de Customer Service Officer.

    • Margin Chain Analyst
      Oct 2014 - Mar 2015 · 6 mos

      Het in kaart brengen van de kosten en investeringen van product van fabriek tot en met consument. Daarnaast aanbevelingen gegeven voor verbeteringen.