Leicester, England, United Kingdom
Internal communications consultant and qualified employment lawyer specialising in organisational transformation, culture change, training design and implementation including inductions and leadership programmes, HR policy and procedure, organisational diagnostics (to ascertain underlying issues reducing operational effectiveness), employee surveys, employer branding, multi-channel employee engagement, redundancies and reorganisations, office moves and consolidation, HR/legal risk mitigation (ER, HSE and crisis communication. Key strengths include: - a high-level of business awareness and a practical, commercial outlook, - the ability to quickly understand a client’s business, issues and needs, - the ability to influence and work with senior stakeholders, - meticulous planning and preparation, - excellent written and verbal communication skills, - event management (logistics, content, delivery), - creation of high-impact communications (written, visual, multimedia, online, event management) for any size or scale of project. I offer a practical and uncomplicated approach to internal communication from planning and analysis through to implementation and hand-over. My legal training means that I am able to dovetail my work with HR teams to minimise legal risk, while maximising employee engagement to ensure that change is delivered effectively without loss of productivity or employee churn. I have excellent influencing skills, am a highly-capable presenter and facilitator, and have a proven ability to work collaboratively with internal stakeholders and teams to deliver rapid results. Outside the world of internal communication, I have self-published my first children’s book, The Strange Tales of the Alphabet Children. Writing a book has been a long-term goal of mine, so I’m particularly proud that I’ve finally done it!
Currently engaged to provide communication support to the programme director, leadership team and wider construction team responsible for building the world's largest offshore wind farm, Hornsea 2. My role as head of project communication has included: the creation of a fortnightly project news bulletin for both internal and external audiences, drafting project communications and populating the Yammer news feed with relevant content, coordinating programme day events and designing / delivering all associated collateral (signage, presentations, merchandise, graphics, video and print media) creating video content for OFTO asset divestment process promotional video work for work packages (storyboarding / key messages / scripts and guidance notes) designing UK-wide project wellbeing strategy, delivering launch film and planning deployment staging a public photography exhibition and drafting / designing all content including 3D modelling of the space, drafting information boards and creating video content and print media supporting the QHSE team, drafting toolbox talks and rolling-out company-wide QHSE programmes as well as communicating COVID strategy co-drafting project-related press releases
Founder of an internal communications company specialising in organisational transformation and change programmes.
Working with GE Renewable Energy as part of a transformation project to improve performance, safety and working practices in the North American wind division (projects). Providing internal communication support to engage and align the wider client/customer/supplier team, develop consistent inductions and onboarding materials, revise setting to work protocols and procedures, design new safety messaging and embed human performance training and principles throughout.
I was engaged as part of a joint team with tothepoint design agency to help Ladbrokes Coral define and articulate its Employer Value Proposition (EVP). Reporting to the HR Director and Learning and Development Team, the scope of work rapidly expanded to include a group-wide project to define, communicate and embed a set of values and behaviours which would link to the group's existing mission, vision and goals. However, with the announcement of a potential takeover by GVC Holdings and possible uncertainty in certain areas of the business, our project switched focus to the Group's UK retail division (approximately 18,000 staff across 3,500 locations). Using a series of full day high engagement workshops and facilitated sessions for Regional Directors and Area Managers, the cascade continued to shop level through smaller tailored meetings using physical collateral to explain the journey from vision to individual behaviour, giving people at every level of the organisation the opportunity to bring the Retail values to life for them personally at a local level. The next step is to embed Retail's values across all employee touchpoints to ensure they are made meaningful and tangible through the entire employee experience. At the same time, support was also provided to the Digital team in Gibraltar to help embed a specific set of goals across their international operations. Since the takeover of Ladbrokes Coral by GVC Holdings, I have been engaged in a project to harmonise and align all legacy policies from both business. The redrafting process will deliver a single set of engaging, clear and easy to use policies which reflect the values of both businesses.
Engaged to support a cultural transformation project defining the company's values and behaviours. Ran a series of workshops to explore both the theory and practical application of values within NNL, creating a set of behaviours for the Integrity workstream. Also supported a project which aimed to improve and simplify the company's setting to work procedures with a view to mitigating risk and improving overall efficiency.