Ruchi L.

Sr. Marketing Automation Solutions Consultant | Consulting, Problem Solving | Marketo Engage Champion, Certified Marketo Engage BP

Melbourne, Victoria, Australia

About

With over 17 years of professional experience, I work as a Senior Marketing Automation Solutions Consultant at Grazitti Interactive, specializing in consulting, problem solving, and professional mentoring. My role includes leveraging marketing automation to implement scalable, data-driven solutions that enhance customer journeys and align marketing and sales strategies through connected MarTech ecosystems. I specialise in campaign management, data management, CRM optimisation, and marketing automation strategies, with expertise in areas such as demand generation, instance adoption assistance, ABM strategy, and data compliance frameworks. I am passionate about simplifying complex automation challenges by collaborating with teams to drive performance reporting, enable AI-powered solutions, and ensure seamless transitions in marketing platform migrations.

Experience

  • Grazitti Interactive (11 yrs 11 mos)
    • Sr. Marketing Automation Solutions Consultant
      Jul 2025 - Present · 1 yr

    • Sr. Manager-Marketing Automation
      Jul 2021 - Jan 2026 · 4 yrs 7 mos

    • Manager - Marketing Automation
      Jul 2018 - Jul 2021 · 3 yrs 1 mo

  • My Virtual Partner (On-site)
    • Campaigns Manager
      May 2010 - Apr 2014 · 4 yrs

      • Designed and executed comprehensive email marketing strategies, enhancing campaign quality and engagement. • Established key performance indicators, identifying areas for optimization and improvement. • Managed monthly performance reporting and analytics, ensuring client satisfaction and data-driven decisions.

    • Data Mining and Research
      Apr 2010 - May 2010 · 2 mos

      • Analyzed complex data layers to extract actionable insights, enhancing real-time decision-making. • Recommended and implemented process improvements for data and campaign management, increasing efficiency. • Conducted comprehensive reporting and analysis on customer, product, and channel metrics, driving strategic initiatives.

  • Network Coordinator (General Management) at Vodafone
    Feb 2007 - Dec 2008 · 1 yr 11 mos

    • Prepared daily and monthly management reviews for stakeholders, overseeing operations for over 3,000 mobile tower sites. • Maintained comprehensive reports for audits, ensuring data accuracy across multiple verticals. • Developed and managed a monthly training calendar to enhance team performance and skills. • Coordinated various administrative activities, fostering team cohesion through events and parties.

  • Apprentice at CSIR-Central Scientific Instruments Organisation
    Sep 2004 - Sep 2005 · 1 yr 1 mo