Ruben Zweet

Director of Product Digital Infrastructure Operations at KLM Royal Dutch Airlines

Amsterdam, North Holland, Netherlands

About

Digital innovation, change management and development @ KLM Deliver better products faster! 🚀 - IT Development - Design Thinking - Agile practices & Scaling - Digital Strategy - Portfolio Management - Budgets & Business Cases - Change Management - Applied Technology - Leadership, Coaching & People Management - Research & Development

Experience

  • KLM Royal Dutch Airlines (7 yrs 7 mos)
    • Director of Product Digital Infrastructure Operations
      Apr 2022 - Present · 4 yrs 3 mos

    • Delivery Lead KLM Digital Studio
      Nov 2019 - Apr 2022 · 2 yrs 6 mos

    • Continuous Improvement Lead KLM Digital Studio
      Dec 2018 - Nov 2019 · 1 yr

  • Transavia (3 yrs 1 mo)
    • Agile Delivery Lead Transavia
      Jul 2017 - Dec 2018 · 1 yr 6 mos

    • Director Information Management Operations
      Dec 2015 - Jun 2017 · 1 yr 7 mos

  • KLM (8 yrs 10 mos)
    • Information Manager Inflight Services & Digitizing Operations
      Sep 2011 - Nov 2015 · 4 yrs 3 mos

      IT management for Inflight Services. Responsible for IT innovation and exploitation. Combining legacy IT with new developments. Digitizing portfolio, agile implementation, app developement, API developement, services development, user design.

    • Information Manager
      May 2008 - Sep 2011 · 3 yrs 5 mos

      Coordinates innovation and continuity of business processes for HR and Corporate Staff departements within the Corporate Division, in accordance with KLM ICT, Divisional and KLM wide strategy.

    • Business Analyst
      Feb 2007 - Apr 2008 · 1 yr 3 mos

  • Implementation Consultant at Intus Workforce Solutions
    Aug 2004 - Jan 2007 · 2 yrs 6 mos

    Reseller of personnel (SP-Expert) and project planning (OPX2) software and supporting solutions.

  • Senior Planner at GlobeGround Amsterdam
    Jun 2002 - Sep 2004 · 2 yrs 4 mos

    Responsible for the planning of personnel for the entire company. Providing management information, payroll data and end user support.