City of Johannesburg, Gauteng, South Africa
Experienced Head Of Facilities with a demonstrated history of working in the Facilities Management industry. Skilled in Negotiation, Microsoft Excel, Customer Service, Microsoft Word, Strategic Planning and Staff Management. Strong operations professional. With over 7 years experience in Facilities Management I have developed a vast knowledge of the industry and solution orientated mindset.
PORTFOLIO: • 51 BUILDINGS – RESIDENTIAL AND COMMERCIAL • TOTAL GLA 140 000M2 • BUILDINGS SITUATED IN JHB CBD AND PRETORIA HEAD OF FACILITIES PORTFOLIO: • REPORTED TO COO • MANAGED 4 PORTFOLIO MANAGERS, 21 BUILDING MANAGERS AND 273 GENERAL STAFF • ASSISTED COO WITH DIFFERENT TASKS WHEN REQUIRED • DEVELOPED RELATED BUDGETS, PROCURED SERVICES, HANDLED SERVICE CONTRACTS • DEVELOPED AND IMPLEMENTED DEPARTMENTAL AND PROCUREMENT POLICIES • VET SUPPLIERS AND CONTRACTORS, CHECKING COMPARATIVE COSTINGS AND TECHNOLOGICAL ADVANCES ANNUALLY • ENSURED ALL BUILDINGS, GROUNDS AND EQUIPMENT ARE WELL MAINTAINED AND IN OPTIMAL WORKING CONDITION THROUGH CAREFUL PROCUREMENT AND REGULAR INSPECTION • PROCURED AND MANAGED ALL NEW PROJECTS • LIAISE WITH TENANTS ON ALL ISSUES THAT ARE ESCALATED ABOVE PORTFOLIO MANAGERS • WEEKLY MEETINGS WITH ALL DIRECT REPORTS AND ADDRESS ISSUES PERTAINING TO FACILITIES AND STAFF • PERFORMANCE MANAGEMENT OF ALL DIRECT REPORTS • MONTHLY BUDGET CONTROL MEETINGS WITH PORTFOLIO MANAGERS TO ENSURE EFFECTIVE RESOURCE ALLOCATION AND ADHERE TO BUDGET CONSTRAINTS PORTFOLIO MANAGER PORTFOLIO: • 7 BUILDINGS – RESIDENTIAL AND COMMERCIAL • TOTAL GLA 48000M2 • BUILDINGS SITUATED IN JHB CBD • REPORT TO HEAD OF OPERATIONS • MANAGING 8 BUILDING MANAGERS AND 82 GENERAL STAFF • MONTHLY BUILDING INSPECTIONS REPORTS DONE ON ALL BUILDINGS • ENSURE ALL REPAIRS AND MAINTENANCE ARE DONE ON A CONTINUOUS DAILY BASIS • MANAGE ALL HEALTH AND SAFETY RELATED ISSUES AND ENSURE CORRECT IMPLEMENTATION THEREOF • RESPONSIBLE FOR ALL TENANT COMPLAINTS • MANAGE TENANT COLLECTIONS WITH BUILDING MANAGERS • MANAGE SERVICE PROVIDERS
OWNERS AND MANAGEMENT OF COMMERCIAL PROPERTIES PORTFOLIO: • 15 CORPORATE BUILDINGS (TOTAL GLA: 80000M2) • MANAGING A BUILDING PORTFOLIO CONSISTING OF 15 COMMERCIAL PROPERTIES SITUATED IN RANDBURG • WORKS IN CONJUNCTION WITH THE BUILDING MANAGERS AND ADMINISTRATORS TO ENSURE ALL FACILITIES ARE MANAGED EFFICIENTLY AND EFFECTIVELY • CREATES A WORKING DOCUMENT / MANUAL PER BUILDING, DETAILING ALL FACILITIES AND CONTRACTS THEREIN • EACH BUILDING IS SIMILAR IN ITS FACILITIES BUT EACH BUILDING HAS ITS UNIQUE SET OF CHALLENGES WHICH NEED TO BE DOCUMENTED AND COMMUNICATED WITH TENANTS AND KEY ROLE-PLAYERS • FACILITIES INCLUDE, BUT ARE NOT LIMITED TO: • MUNICIPAL ACCOUNTS • ELECTRICAL (INCLUDING GENERATORS) • WATER AND REFUSE • HARD SERVICES AND SOFT SERVICES • CONTRACTS FOR CLEANERS AND HYGIENE SERVICES • SECURITY GUARDS • CCTV • ACCESS CONTROL • LIFTS, AIR-CONDITIONING, GARDEN MAINTENANCE, FIRE EXTINGUISHERS AND HOSE REELS • INSURANCE POLICIES AND CLAIMS PROCESSES • PREVENTATIVE AND ROUTINE MAINTENANCE: • GENERAL MAINTENANCE ISSUES TO BE ADDRESSED WITH SUPPLIERS AND MANAGEMENT, DOCUMENTED AND SCHEDULED • MAINTENANCE INCLUDES, BUT NOT LIMITED TO: • THE GARDENS, GROUNDS, PAVED AREAS, PERIMETER WALLS, BUILDINGS AND STRUCTURES, ELECTRIC FENCES, BOOM ENTRANCES AND GATES, PLUMBING AND ELECTRICAL AS WELL AS LIGHTING • MANAGES SMALL PROJECTS, IMPROVEMENTS AND UPGRADES TO THE BUILDINGS • CLIENT LIAISON WITH TENANTS TO ESTABLISH THEIR NEEDS AND DEVELOP A GOOD WORKING RELATIONSHIP BETWEEN TENANT AND LANDLORD • LIAISES WITH TENANTS RE. PARKING MANAGEMENT, ACCESS CONTROL AND SECURITY AT EACH BUILDING • LIAISES WITH NEW AND PROSPECTIVE TENANTS RE. TENANT INSTALLATION • SOLUTIONS FOR IMPROVED EFFICIENCIES AND COST SAVING MEASURES IN TERMS OF GOING GREEN AND ECONOMIES OF SCALE BETWEEN THE BUILDINGS
RESIDENTIAL CONSTRUCTION COMPANY • PLUMBING • ELECTRICAL • CARPENTRY • TILING • BUILDING • SWIMMING POOL • PROJECT MANAGEMENT • RESIDENTIAL CONSTRUCTION WORKS
RESIDENTIAL CONSTRUCTION COMPANY • DEALT WITH RESIDENTIAL DEVELOPMENTS AND RENOVATIONS • SUPERVISED CONSTRUCTION • PROCUREMENT OF ALL CONSTRUCTION MATERIAL • MANAGED PROJECTS