Roy Chan

Embrace and accelerate digitalization

Tokyo, Japan

About

Catalyst of digital transformation with vast experience building and supporting business systems most recently in luxury retail. Strong in managing offshore service teams while keeping knowledge in-house. Devoted to the adoption of BI & automation technologies in constructing a seamless cyber community for business and IT. Work-level proficiency in Korean and Japanese.

Experience

  • CHANEL (13 yrs 1 mo)
    • ERP process and support manager
      Apr 2023 - Present · 3 yrs 3 mos

    • Business System Manager - Process & Support
      Jan 2022 - Apr 2023 · 1 yr 4 mos

    • Finance & Supply Chain Domain IT System Support Manager
      Jan 2019 - Jan 2022 · 3 yrs 1 mo

      - Digitally transformed Chanel through the implementation of a new region-wide ERP system - Upskilled offshore support teams and improved KPIs across the board - Grounded the framework of regional change control

  • adidas (3 yrs 4 mos)
    • Business Solutions Manager
      Nov 2011 - Apr 2013 · 1 yr 6 mos

    • Business Consultant
      Jan 2010 - Oct 2011 · 1 yr 10 mos

  • IT Manager at Poong In Trading, Korea
    2009 - 2010 · 1 yr

  • Consultant at Tectura Korea
    2008 - 2009 · 1 yr

  • System Analyst at Volanté Systems
    2005 - 2008 · 3 yrs