Fond du Lac, Wisconsin, United States
Process-focused IT leader with MBA and twenty-five years’ experience in web/application development and marketing with roles in product management, project management, app development, user interface design, sales, business analysis and quality assurance. A peer leader driven to continually improve operations via workflow analysis and collaborative retrospection. R. Scott Blamey is the Director of Product Management at WOW Logistics, an integrated supply chain solutions provider. Scott and his team oversee the development and implementation of WOW Logistics' warehouse management software (WMS) throughout the US. His team has installed the WMS in 13 warehouses since 2016. WOW Logistics provides public and contract warehouse operations, managed warehouse services, transportation logistics, consulting, build and leasing services, and inventory financing. Scott is an adrenaline junkie that started his career in marketing as a web and application developer before earning his MBA from Georgia Tech in 2011. He has worked closely with customers, warehouse operations, and internal business units since joining WOW Logistics in 2017.
KEY TOOLS: Azure DevOps, Manhattan SCALE (WMS), Craft.io, Excel, Smartsheet, Visio, MindManager, SQL Server Management Studio, OneNote, MS Teams, Jira Service Managment • Previous responsibilities extended to encompass more platforms, documentation and training, and a focus on system commercialization • Established Product Manager, Product Owner, Systems Analysts (SA), and User Interface / User Experience (UI/UX) Design/Developer roles • Documented, analyzed, and delivered full set of operational workflows and data paths process, system, and data analysis • Broadened the software development life cycle (SDLC) to: - Support Business Requirements Document (BRD) driven intake and prioritization - Standardize solution design, review, and approval - Integrate with Craft.io and Smartsheet project management software - Incorporate deliverable demonstrations, operational documentation, and training
KEY TOOLS: Azure DevOps (pka TFS), Excel, Manhattan SCALE (WMS), Visio, MindManager, Visual Studio, SQL Server Management Studio, Trello, OneNote, MS Teams • Lead team of BAs, QAs and interns who are recognized for their skill, process, work ethic and attitude. Together we: - Serve as Project Managers for upgrade or implementation of warehouse management systems (WMS) - Serve as Product Owners for WOW’s proprietary WMS (our competitive advantage; built upon Manhattan's SCALE) - Manage and prioritize a backlog of over 1,000 user stories so the team is always working on the highest value items - Design (functional requirements and user interface) new applications and enhancements • Lead the implementation of 11 (14 as of 2024) WMS integrations across the U.S. - Create and execute project plans - Coordinate knowledge transfer and provide training for Operations, Engineering, Software Support, Sales, and IT • Created a library of training and sales & marketing PowerPoint presentations - Redesigned the corporate PPT template, which became the company's official slide deck template • Overhauled user story, requirements, and acceptance criteria writing and review process (i.e. Agile workflow), which: - Eliminated majority of product backlog item (PBI) rework prior to story pointing - Eliminated need for a dedicated QA role - Reversed BA/Development bottleneck - BA now outpaces development by 50% • Process-map internal processes, customer workflows and ERP system integrations • Defined and track department KPIs; developed web interface for team insight • Created and authored DevOps wiki for WMS applications, IT operations, and BA processes • Built corporate Style Guide to document and demonstrate best user interface (UI) and user experience (UX) conventions • Created Release Highlights and Release Insights templates to communicate monthly software updates
TOOLS: Visual Studio Team Services (VSTS/TFS), Node, React, Bower, Git, Gulp, UltiPro, Visio, Quick Base, HealthTrio, Cascade, ServiceNow • Managed team of four web/application developers and over 20 applications, websites and vendor platforms • Co-authored business case for Customer Engagement strategic project; Project Co-Business Owner • Provided performance feedback, developed team objectives and goals, and supported team member career development • Implemented Agile + Kanban SDLC • Implemented Continuous Integration (CI) in TFS (vcs, build, test, artifact, deploy to dev/test/stage/prod, report) that introduced automated testing and reduced deployment time from > 60 minutes to < 10 minutes • Delivered Node/React insurance plan configuration application that eliminated manual database entry • Created web style guide website to document corporate style guidelines and define accessibility methods to achieve WCAG AA compliance (Bootstrap LESS, React components)
TECHNOLOGIES: HTML/CSS/JS, Angular, Node/NPM, Bower, Continuous Integration, Protractor, GIT, Photoshop, Visio, OpenShift, Gulp • Constructed Optum HSA Online Enrollment replacement portal user interface • Constructed Optum Financial Services replacement portal user interfaces • Developed Bootstrap-LESS-based multi-brand capable CSS framework with strict adherence to brand guidelines • Automated end-to-end tests with Protractor • Created, populated and managed Optum Financial Services Portals team wiki • Implemented node-kss methodology for documenting CSS and generating style guides, which improves dev. consistency • Presented methodologies to Common UX Councils as subject matter expert
TECHNOLOGIES: HTML, CSS, PHP, MySQL, SVN, MVC; Windows 95, 97, NT, 2000, XP, Vista, 7; • Provided business IT infrastructure design and support services • Installed and configured automotive dealership sales lead systems which increased Internet-sourced sales more than tenfold • Developed a backup and imaging process that restored computers to better-than-new condition in less than one day