Hong Kong, Hong Kong SAR
Experienced in aviation and F&B industry, project management, operations management and digital solution. Likewise, equipped with the knowledge of Arts in English language and literature - two degrees holding in HKU (Bachelor of Arts “B.A.”) majoring in English Studies and Sociology) and CUHK (Master of Arts “M.A.” in Literary Studies). Currently in pursuit of Master of Business Administration “MBA” in CUHK. My career goal is to pursue a challenging vision in an agile and progressive organization that enables me to horn my skills, expand my knowledge and, in return, contribute values. I regard myself as a tech-lover, and expect to absorb more knowledge of various applications as my mid-term goal.
• Lead end-to-end implementation of Sales Tech solutions in agile product management delivery to APAC 10+ regions, facilitating B2B sales channels. • Revamp and modernize Salesforce as the CRM platform with 111M+ sales volume and 29,070 order transaction (FY2122) for APAC regions
• Responsible for overall project management planning, from application developments to actual delivery (data processing, automation workflow design, API, HTML) • Build project management platform (JIRA) to track project progress, internal team communication, task assignment, project documentation • Lead regular collaboration with business stakeholders to provide updates • Mentor & Motivate project teams and facilitate a smooth progress to achieve milestones
• Lead the project management on digital solution (agile, waterfall) for Financial Service Insurance domain • Facilitate business process analysis and workflow design • Drive resolution of issues for business value delivery • Manage project schedules, resources • Contact Window to Clients/Stakeholders
• Managed projects across regions (mainly HK, Macau, China) with functional teams to hit milestones (i.e New Restaurant Opening for Western Cuisine, franchise relationship management) • Responsible for monitoring the project timeline, scope, budget, licensing, and engaging stakeholders’ communication to drive project success • Reported to Director of Special Projects and join business negotiations with progress reporting through conference meeting