Munich, Bavaria, Germany
I am a CEO who builds businesses and delivers his numbers. I am also a NED who stays invested. I create mechanisms. I love simplicity. I “get” technology. I reconcile large scale and high growth with distinctly local environments. I have a nose for talent and bet big when I see potential. I am comfortable with discussing the uncomfortable. I find ways to bring people, process and technology together to deliver complex services in a simple, fast and convenient way. “Success” is achieved when customers are delighted, shareholders are impressed, and the people who built mechanisms with me are self-sufficient. Specialties: eCommerce, Hi-Speed Logistics, Supply Chain management, Merchandising, Space Management, Turnarounds and Business Intelligence.
Marley Spoon is a meal-kit delivery service operating in Europe, Australia and United States.
Operations leader of Europe’s largest online retailer headquartered in Luxembourg. A network of over sixty sites (not including 3PLs) in twelve countries. Once at the bottom of most Amazon league tables, the EU organisation now leads all other regions in almost all measures for speed, quality and cost. Over 120,000 employees at Peak. Also temporarily assumed leadership of North American network in 2019 (150 additional FCs, 200.000 additional employees). Main point of contact for the leaders of the five sales organisations (Germany, UK, France, Italy, Spain).
Full P&L ownership. Led transformation from stand-alone to integrated multi-channel Grocery Homeshopping operation Moved loss-making operation into profit, grew sales by 12% – Forecast €4 million loss translated into €1 million profit. Consolidated disparate resources into cohesive eCommerce organisation. – Most importantly creation of dedicated IT department – Streamlined scrum team operations Geographic expansion of home delivery beyond “Randstad” – From 20% to ca. 50% of geography – From 40% to 60% of population Developed and launched pick-up point concept – First 4 sites operating 9 months after start of work – Each site contributing ca. 1% annual sales growth Launch of new site and first mobile ordering application – Backed by major upgrade of supporting IT infrastructure
Performance improvement work with Commercial Department in conjunction with Alix Partners
Redefined all major Buying & Merchandising processes: Range Review, Sell-through, Exit Management, Promotions & Events. Management of stores range mix and space budget. Reorganised Space Planning to produce first-ever product-specific planograms and reallocated store space assignments proportional to sales. Spearheaded redesign of “full supply chain” operations to raise on-shelf availability while significantly reducing stock. - 20% improvement in DC availability, 5% in Branch measure - 80% reduction in aged stock in 5 months - 20% year-on-year reduction in overall stockholdings. - £15M margin improvements Ownership of Data Warehouse and all non-statutory reporting. Stock management from supplier orders to on-shelf replenishment, including Forecasting & Replenishment systems. Owner of all Forecasting & Replenishment systems. Led development of all algorithm improvements. Also managed branch allocations, new stores and new product set-up. Built new Data Warehouse and ad hoc analysis function (“Stock Insight”) within business and took over most non-statutory financial and operational reporting (Weekly Books, Trading Accounts etc.).