Roxanne Higgins

Coaching for Transformative Leadership, Management & Leadership Learning and Growth

Toronto, Ontario, Canada

About

Human Resources Management Specialties: Facilitation, coaching, counselling, employee relations, recruitment, salary negotiation, organizational learning, training

Experience

  • Coach - Consultant at Roxanne Higgins Coaching & Consulting
    Dec 2021 - Present · 4 yrs 8 mos

  • Head of People & Culture, NA & EMEA at Patsnap
    Jul 2022 - Feb 2025 · 2 yrs 8 mos

    Enabling strategic growth through metrics analysis; building HR program delivery excellence; supporting HR team growth to deliver outstanding internal customer service; creating a dynamic candidate experience through to a welcoming employee experience; driving organizational growth through talent management with a focus on product and individualized learning plans. Building a workplace culture that rewards performance and promotes retention.

  • Head of Human Resources at Everlink
    Dec 2018 - Jul 2022 · 3 yrs 8 mos

    Partnering with all levels of the organization to align HR programs and initiatives to meet strategic business objectives. Facilitate fully cycle recruiting aiming for an enriched candidate experience from job posting through onboarding and extended orientation that supports targeted training and development plans. Driving initiatives that support a learning organization with peer-to-peer learning, high impact corporate learning and flexible learning to strengthen skills and enable compliance in engaging formats Catalyst for driving high performance through digitizing the performance review process and creating a sound Talent Management and Succession Planning program alongside management and individual contributor coaching and advising. President's Club award in 2019 and 2000

  • Jonas Software (3 yrs 5 mos)
    • Manager Human Resources - North America
      Apr 2017 - Dec 2018 · 1 yr 9 mos

      Partnered with company leaders to effectively lead people resources through creating an organization culture that fostered engagement, fairness, recognition, personal and professional development, and drive the business strategic objectives. Collaborated on problem-solving for employee relations issues, policy development, legal compliance, acquisition analysis and transition facilitation, personal and organizational learning strategies and HR process refinement. Deliver superior HR client services that support business objectives.

    • Human Resources Business Partner
      Aug 2015 - Mar 2017 · 1 yr 8 mos

      Employee Relations, Corporate Learning, Performance Management, Policy and Compliance, Acquisitions

  • HR Consultant self-employed at Human Resources Consultant
    Mar 1998 - Jul 2015 · 17 yrs 5 mos

    Provided consulting services in human resources management, training and development, organizational change, customized workshops, etc. for companies that included: Ontario Government, Merrill Lynch, CIBC Wood-Gundy, Sprint Canada, Volaris, Jump TV.com, Private Job Coach, etc.