Roxalia Muñoz

Retail Banking & Segment Value Proposition | Retail Strategy | CX/EX | VoC Program Management | Organizational Change Management | Social Development |

Burlington, Ontario, Canada

Scotiabank (Permanent Full-time · 9 yrs 4 mos)
- Head of Retail Banking
  Aug 2025 - Present · 8 mos
- Director Strategic Initiatives
  Aug 2024 - Aug 2025 · 1 yr 1 mo
- Director Retail Client Engagement
  Feb 2024 - Aug 2024 · 7 mos
Banco de Reservas (Permanent Full-time · 2 yrs 5 mos)
- Financial Inclusion Manager
  Jun 2015 - Nov 2016 · 1 yr 6 mos
- Public Sector Business Manager
  Jul 2014 - Jun 2015 · 1 yr
Product and Services External Contractual – PEC at Inter-American Development Bank
Jun 2014 - Aug 2014 · 3 mos
Project manager - National Strategy for Infant Education
Microfinance and Financial Inclusion Consultant at Gabinete de Coordinación de Políticas Sociales
May 2011 - Jul 2014 · 3 yrs 3 mos
Regional Business Manager at Banco de Reservas
May 2009 - May 2011 · 2 yrs 1 mo