Rowena Yumang

Highly enthusiastic customer service professional with 10 years of experience as a Cashier Enthusiastic professional with in-depth knowledge of sales accounts management and training.

Dubai, United Arab Emirates

About

Experienced cashier with a friendly and approachable attitude. Proficient in resolving conflicts and adept at solving problems promptly. Handling employee and customer concerns efficiently, maintaining accurate cash registers, and assisting customers with price checks. Demonstrated history of being a valuable member of the management team, offering effective solutions that yield immediate results and contribute to the long-term success of the establishment.

Experience

  • Cashier at Brass Monkey
    Mar 2024 - Jan 2025 · 11 mos

    • Manage transactions with customers using cash, card, vouchers. • Selling arcade cards. • Maintains excellent customer service and positive attitude towards customers and co-workers.

  • Restaurant Cashier at Meshico Group
    Dec 2021 - Sep 2023 · 1 yr 10 mos

    As a responsible cashier, I prioritize delivering exceptional customer experiences during the check-out process. I provide training to cashiers on maintaining accurate cash drawers and fostering positive interactions with customers. I also ensure proper staffing levels, serving as a backup when necessary, and uphold cleanliness and safety standards in the check-out area.

  • Sales Executive at Belucci
    Apr 2019 - Dec 2021 · 2 yrs 9 mos

    Greet and respond to our client base in a welcoming manner. Present both products and financial options to satisfy retail customers. Conduct business in an ethical, and honest fashion with integrity. Maintain and develop relationships with existing customers in person and via telephone calls, emails, and WhatsApp.

  • Cashier sales assistant at Marco barroco
    May 2016 - Jun 2018 · 2 yrs 2 mos

    I am responsible for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets. I ensure that the customer is satisfied and adequately taken care of while making a purchase. This way, I can establish new accounts for their employer.

  • Cashier at Day To Day Hypermarket
    Dec 2013 - Feb 2016 · 2 yrs 3 mos

    Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items, operating a cash register. Enters price changes by referring to price sheets and special sale bulletins. Discounts purchases by redeeming coupons. Collects payments by accepting cash, check, or charge payments from customers, making change for cash customers. Verifies credit acceptance by reviewing and recording driver's license number; operating credit card authorization system. Balances cash drawer by counting cash at beginning and end of work shift. Provides pricing information by answering questions. Maintains checkout operations by following policies and procedures; reporting needed changes. Maintains safe and clean working environment by complying with procedures, rules, and regulations. Contributes to team effort by accomplishing related results as needed.