Ross Buch

Airport Operations

United States

About

Experience

  • Ramp Agent at Horizon Air
    Jan 2025 - Present · 1 yr 7 mos

    Ground Service Agent for Horizon Air working Horizon, SkyWest and Alaska mainline flights on the ramp varying duties from loading bags to sorting bags to cleaning aircraft to pushing out aircraft before taxi.

  • Airport Operations Officer at City of Fresno
    Feb 2022 - Dec 2024 · 2 yrs 11 mos

  • Southwest Airlines (7 yrs 1 mo)
    • Customer Service Supervisor
      Apr 2021 - Feb 2022 · 11 mos

      Took a position as Customer Service Supervisor to open the Fresno, CA station supervising 8 Customer Service Agents as well as our contract ramp services provider.

    • Ramp Supervisor
      Aug 2019 - Apr 2021 · 1 yr 9 mos

      Graduated ELDP and placed as a Ramp Supervisor at CVG airport.

    • Emerging Leadership Development Program
      Jan 2018 - Jul 2019 · 1 yr 7 mos

      Rotational leadership program at Southwest Airlines Ground Operations rotating between Ramp Supervisor, Customer Service Supervisor and Provisioning Supervisor

  • Cross-Trained Ramp/Gate Agent/Ground Security Coordinator at Cape Air
    Jun 2013 - Aug 2016 · 3 yrs 3 mos

    Work as a Ramp Agent and Ticket Counter Agent Interact with customers on a daily basis, assisting them in boarding and deplaning Cessna 402C aircraft Aid passengers with locating luggage as well as navigating Lambert-St. Louis Airport Assigned to drive bag tug and be in charge of loading and unloading all checked luggage aboard aircraft various days of the week Deliver checked transfer bags to the proper airline safely and in a timely fashion Work with pilots to safely marshal in arriving aircraft to their designated parking spots Tasked with keeping an eye out for any Foreign Object Debris or taxiing aircraft

  • Ramp Service Agent at Swissport
    Feb 2014 - Jul 2014 · 6 mos

    Aid passengers with locating luggage as well as navigating Lambert-St. Louis Airport Drive bag tug and assist in loading and unloading all checked luggage aboard A319 and A320 aircraft Deliver checked bags to the proper carousel safely and in a timely fashion Work with pilots to safely marshal in arriving aircraft to their designated parking spots Tasked with keeping an eye out for any Foreign Object Debris or taxiing aircraft Assist in preparing the aircraft according to proper Aircraft Weight and Balance requirements Do security checks, clean and turn around aircraft that remain overnight Assist in emptying and refilling aircraft water systems