Mumbai, Maharashtra, India
Business Analyst with 3.6 years of experience delivering enterprise compliance platforms and large-scale consumer applications at Jio Platforms Limited. Experienced in translating business requirements into functional solutions across Agile environments through requirements engineering, stakeholder management, API validation, UAT coordination, and data-driven analysis. Worked on enterprise platforms including IRCMS, NMS, and PoA systems supporting 10,000+ role-based users, along with consumer platforms such as MyJio and JioFinance serving millions of users. Skilled in BRD/FRD preparation, user stories, backlog grooming, acceptance criteria definition, process flow design, SQL-based data validation, API testing using Postman & Swagger, and dashboard optimization using Tableau and Power BI. Key contributions include: • Improved sprint velocity by 25% through backlog prioritization and delivery coordination • Reduced dashboard load time by 60% through SQL optimization and reporting enhancements • Reduced support tickets by 20% by identifying recurring operational and product issues • Supported stable production releases with no Sev-1 defects across release cycles Tools & Technologies: SQL/MySQL, Tableau, Power BI, Postman, Swagger, JIRA, Confluence, Azure DevOps, Excel, Figma, Lucidchart I am looking for roles in Business Analysis or Product where I can work on complex problems at scale. Industry open. Email: [email protected]