About
Experienced Customer Service professional with a demonstrated history of working in the BFSI, Telecom, Ecommerce and Health Care industry. Strong quality assurance professional skilled in Service Delivery, Vendor Management, Operations Management, Risk Management, and Performance Management.
Experience
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TaskUs ()
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Senior Operations Manager
Feb 2026 - Present · 6 mos
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Operations Manager
Dec 2024 - Feb 2026 · 1 yr 3 mos
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Assistant Operations Manager at Hexaware Technologies
Nov 2022 - Dec 2024 · 2 yrs 2 mos
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Regional Customer Service and Quality Assurance Manager at Maharat Learning Center
Mar 2021 - Oct 2022 · 1 yr 8 mos
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Child Early Intervention Medical Center (4 yrs 9 mos)
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Customer Service & Quality Manager
Feb 2018 - Feb 2021 · 3 yrs 1 mo
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Quality Assurance Manager
Jul 2017 - Jan 2018 · 7 mos
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Quality Assurance Controller
Jun 2016 - Jun 2017 · 1 yr 1 mo
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Customer Service Centre Manager at Emrill Services LLC
Feb 2011 - Dec 2015 · 4 yrs 11 mos