Hyderabad, Telangana, India
With over 16 years of experience in human resources, I have built a career at the intersection of talent acquisition and global HR operations, helping organizations scale, transform, and thrive in dynamic, multicultural environments. My expertise lies in designing and executing end-to-end talent strategies that attract, engage, and retain talent across geographies. From high-volume hiring to niche leadership recruitment, I bring a data-driven and people-centric approach that consistently delivers measurable results. Alongside this, I have led global HR operations initiatives, streamlining processes, enhancing compliance, and implementing scalable systems that improve efficiency and employee experience. Throughout my career, I have successfully: Led large-scale recruitment drives across multiple regions, reducing time-to-hire while improving candidate quality Optimized HR operations to support rapid organizational growth Partnered with senior leadership to align HR strategies with business goals Driven process improvements and HR transformation initiatives that delivered tangible cost and productivity benefits What sets me apart is my ability to balance strategic thinking with hands-on execution, all while fostering strong relationships with stakeholders at every level. I am passionate about creating inclusive workplaces where both people and businesses can succeed. I’m always open to connecting with like-minded professionals, sharing insights, and exploring opportunities to collaborate. If you're looking to transform your HR function or discuss innovative talent strategies, feel free to reach out—let’s connect.
•Managed E2E HR Operations across Talent Acquisition and HR Operations, ensuring seamless execution of recruitment lifecycle activities, diverse hiring initiatives, Massload transactions, payroll synchronization, data integrity, and compliance adherence. •Supported HR operations across APAC, AMESA, North America, LATAM, and Europe regions, partnering with global stakeholders to deliver consistent and efficient employee lifecycle services within a multicultural and matrixed environment. •Led and developed a high-performing team of 10 HRSS professionals, driving operational excellence through effective workload management, SLA adherence, ticket resolution, and continuous performance coaching. •Partnered with global business leaders and cross-functional stakeholders through weekly strategic governance reviews to identify process gaps, implement operational improvements, and support large-scale transformation initiatives. •Spearheaded localization and governance of process documentation, ensuring Standard Operating Procedures (SOPs), process maps, and knowledge articles aligned with global HR standards and regional labor law requirements. •Acted as the primary escalation point for complex HR operational issues, delivering timely resolution while coordinating effectively with external vendors, payroll teams, and global HR partners. •Optimized workflow efficiency and employee service delivery across enterprise HR platforms, including SuccessFactors and ServiceNow, improving process accuracy, turnaround time, and user experience. •Successfully led the transition and stabilization of HR processes from third-party vendors (Alight & Accenture) into the internal Global Capability Center (GCC), ensuring zero business disruption, effective knowledge transfer, and operational continuity. •Drove continuous improvement initiatives focused on process standardization, operational scalability, compliance governance, and service excellence within a global HR operating model
• Leading a high-performing team of 6 HR experts contributing to reduction of time to onboard by 67% and improved hiring experience scores by 15% across three sectors • Established teamwork procedures with appropriate controls and partnered with diverse talent acquisition partners in transitioning work, developing methods of working, and establishing sustainable processes by partnering with HRBPs, IT, and global HR operations teams • Developed metrics and dashboards to track daily performance and identify areas for improvement • Implemented process improvement ideas to be faster, better, and stronger in industry • Build various reports for easy reference by stakeholders and leadership groups • Promoted team growth through trainings and skill enhancements • Improved performance by monitoring daily operations and mentoring team members • Cross-trained existing team members to improve agility and performance • Mentored junior team members for career progression, creating a pipeline of future leaders • Invested in team members growth at various levels of role evaluation via promotions
• Instrumental in setting up Talent Acquisition Global Business Service at Hyderabad Ground up supporting the US with diverse delivery from Requisition Creations to Pre-Onboarding • Ensured the appropriate ways of working were set up to provide seamless service delivery • Partnered in complete transition of the Internal Hiring Process from the US to Hyderabad • Contributed to implementing various new ways of working (ServiceNow, My Development, Hire to Onboard (H2O)) and other process enhancements • The first point of escalation in resolving the issue and guiding the requestors to the appropriate teams for out-of-scope services • Reviewing the process documents before sending for approval, updating the team on process updates and changes during team huddles, and ensuring the updated information is captured in the process document
• Owning entire process of hiring volume & seasoned resources for emerging, niche & generic skills in IT and ITES domains. • Hiring talent for Telecom, Utilities & Geospatial, Strategy & Solutions business units. • Hiring seasoned resources in areas of IT (Product Managers / Tech Lead /Software developers.. etc)& non – IT (Project Lead / SME’s / GIS engineers / Telecom Engineers… etc)& Linguists (German,French,Portuguese..etc) • Prioritizing requirements on business criticality and providing a weekly status of hiring to stakeholders. • Working closely with hiring managers to understand, plan, develop, implement, execute & manage hiring strategies independently to achieve business requirement. • Sourcing and screening the most relevant resumes using different job portals (social media, company website, job boards, employee referral campaigns, job advertisements, head hunting etc..) and external references. • Facilitate interviews and hiring decisions with interviewers and hiring manager’s. • Managed between 30 – 40 open positions at any one time. • Provide data inspired recommendations to guide decision making related to hiring strategies. • Participating in job fairs to build database for future requirements. • Implementing and driving employee referral program- a huge driver in reducing hiring cost. • Leading HR interviews and Vendor Management - frequent interactions with vendors and business head to have a better understanding of various skills to obtain right fit for the organization. • Consistent post offer follow ups & engagement activities till the candidate on board. • Hands on experience on Applicant Tracking System - Workday in recruitment module.
• Handling recruitment cycle - collecting requisitions, understanding, analyzing, sourcing, screening, shortlisting, scheduling, reference checks, offer negotiation to closing positions for assigned requisitions. • Positions handled – Software developers, DBA, Web Developers, and Linguist (German,Japanese,Spanish,Korean,Chinese, French, Scandinavian, Portuguese, Norwegian) Financial& Market Analysts & BPO executives. • Hiring strategy in consultation with business heads and ensuring on-boarding of candidates. • Sourcing and screening the most relevant resumes using different portals (Social media, Company website, Job boards, Employee referral campaigns, and Job advertisements etc.) • Drive the recruitment process and provide timely, responsive feedback to candidates and hiring manager’s • Creating a great experience for the applicants through the recruitment and onboarding process • Validating resumes by speaking to candidates over a phone and scheduling interviews for right fits. • Focused and ensured to close positions through employee referral to reduce cost of hiring
• Sourcing profiles from Internal Database, Job Portals, References as per client's requirement • Screening, scheduling, and coordinating interviews. • Conducting preliminary round of interview. • Creating pool of potentially suitable candidates from all possible sources • Client Interaction and understanding their requirements.