Roshan Bharti

Lead Engineer, Technical Services - MongoDB

South Delhi, Delhi, India

About

Having experience of working in the computer software industry. Skilled in Partner Relationship Management, Cloud Computing, Webinar Management, Web Services API, Software as a Service (SaaS), and Curl automation. Strong Cloud Computing skills with experience in deploying applications on AWS and Azure cloud. Strong product management professional with a Bachelor's degree focused in Computer Applications.

Experience

  • MongoDB (Full-time · 6 yrs 7 mos)
    • Team Lead
      Feb 2024 - Present · 2 yrs 5 mos

    • Senior Technical Services Engineer - Infra
      Nov 2021 - Feb 2024 · 2 yrs 4 mos

    • Technical Services Engineer, A&I
      Dec 2019 - Nov 2021 · 2 yrs

      MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. As a part of Technical Services Engineering team, we work on various innovation driven technologies to help Solution Architects, DevOps Engineers, Developers and other IT Professionals to build their infrastructure on MongoDB - The Most Popular Database for Morden Applications. MongoDB(database): MongoDB(database) is a general purpose, document-based, distributed database built for modern application developers and for the cloud era. Used by millions of developers to power the world's most innovative products and services. MongoDB Ops Manager - MongoDB Ops Manager helps you automate time-consuming database administration work with built-in best practices developed from managing tens of thousands of production deployments. Kubernetes & MongoDB- Helping Kubernetes Administrators manage the typical lifecycle events for a MongoDB cluster: provisioning storage and computing power, configuring network connections, setting up users, and changing these settings as needed. MongoDB Atlas - MongoDB Atlas is the global cloud database service for modern applications. Deploy fully managed MongoDB across AWS, Azure, or GCP.

  • Product Consultant at Adobe
    Sep 2014 - Dec 2019 · 5 yrs 4 mos

    Adobe Connect Webinar Solution (On-Premise) • Working with Customers to Design/Architect/Deploy solutions for Adobe Connect. • Deployment of Dev, Stage, Prod Clusters, with Testing, Implementation and Production Support • SSL/TLS implementation to secure Web (HTTPS) and Meeting (RTMPS) requests. • Integration with solutions like AD/LMS/OKTA(SSO). • Helping Customers Migrate to Cloud (AWS/Azure). Adobe Connect Managed Services (ACMS) - AWS Cloud • Working with ACMS team to Migrate customers to Cloud. • Architecting & Designing High availability architecture for AWS Public/Private Cloud. • With services like EC2, ELB/ALB, VPC, RDS, S3 for designing and deployment of Windows and Linux Infrastructure/Environment. • Securing traffic inbound/outbound through Security Groups/NACLs. Routing configuration with Route53 for public/private routing. • Securing connections with SSL/TLS connections with certificates issued from AWS Certificate Manager. • Troubleshooting Network/Product specific connectivity issues. • In some cases, assisting customers with CloudFormation templates. • Creating alerts/dashboards in Splunk for Monitoring Connect Hosted Solutions Adobe Connect Hosted Solution • Managing escalations from Partners/Customers/High revenue generating Partners. • Partner Management (NA Region) - Spearheading biweekly meetings with Partners. • Writing Database queries for Custom Reports to be shared Bi-weekly with Management. • Engineering Engagement to enhance Customer Experience & faster resolution • Delivering Trainings on Adobe Connect solutions. Linux Platform – RHEL7 • User Management, Disk/File management, LVM creation. Process management, Network configuration. Log analysis, Storage management. Network Configuration using Network Manager. • Experience in working with AEM, AEM Dispatcher setup on Linux. AEM Dispatcher integration. Migrating Contents via Package Manager. Have written CURL scripts to migrate AEM 5.5 to 6.2.

  • Technical Support Associate at DIN Engineering Services
    Jan 2014 - Sep 2014 · 9 mos

    On call resolution for Adobe Connect.

  • Technical Support Associate at Teleperformance India
    Sep 2012 - Jan 2014 · 1 yr 5 mos

  • Support Engineer at SPiN Technologies
    Jun 2011 - Aug 2012 · 1 yr 3 mos

    Deployment Engineer, deploying software systems on-site.