Waterloo, Ontario, Canada
I consider myself a resourceful person, who works comfortably independently or in teams, with time management, multitasking and organizational skills. I love learning about the industry I work in, as I believe this is essential to successfully contribute to the company's success. Achievements: -Lead the successful application process for a Labour Market Impact Assessment (LMIA) for a current employee, and facilitate the extension of the employee's employment offer for an additional year. -Review and improve the onboarding experience for new team members. -Reviewed and updated the Work Ethics Training for new employees, incorporating diverse training materials to accommodate individual preferences and learning styles. -Evaluated and improved the existing recruitment and selection process to align it with current trends. Achieved a reduction in candidate rejection from managers through strategic improvements, ensuring a more efficient and forward-looking approach. -Implemented a Certification Process for pre-qualified candidates, leading to the creation of a specialized pipeline for qualified candidates in specific positions. This resulted in a 75% decrease in the time dedicated to hiring for future openings.
Leadership & Strategic Contribution ● Serve as the first point of escalation for the People Team, guiding the resolution of complex HR queries. ● Coach and mentor new team members to build skills, knowledge, and confidence. ● Represent the People Team in cross-functional projects, ensuring People priorities are aligned with business goals. ● Recommend and implement process improvements to streamline HR workflows and enhance employee experience. Talent Acquisition & Onboarding ● Prepare and send employment agreements for full-time, part-time, fixed-term, and freelance roles. ● Coordinate pre-boarding paperwork to ensure accurate payroll information is gathered and HRIS profile creation. ● Process criminal and vulnerable sector checks for new hires. ● Lead onboarding presentations and first-day training, introducing employees to the company, culture, and HRIS systems (UKG). HR Operations & Compliance ● Maintain accurate employee records in UKG through regular audits and timely updates. ● Oversee internal status changes, transfers, and termination documentation. ● Ensure compliance with company policies, labor laws, and data privacy regulations. ● Audit, correct, and maintain Paid Time Off (PTO) requests in UKG. Employee Engagement & Performance ● Develop and manage internal programs for employee recognition and addressing underperformance. ● Partner with managers to handle employee relations concerns, accommodation requests, and performance management cases. ● Provide employees with guidance on HR-related questions, redirecting them to the right resources when needed. ● Promote and sustain a positive, inclusive, and respectful workplace culture. Program Development & Continuous Improvement ● Collaborate on the creation and refinement of HR policies, procedures, and toolkits. ● Contribute to company-wide HR projects, such as surveys, recognition initiatives, and process enhancements.
● Assist with the full-cycle recruitment process from, but not limited to: job advertisements on various platforms, screening applicants, scheduling interviews, submitting candidates to the hiring manager, completing reference checks and other hiring selection materials. ● Prepares pre-boarding paperwork required to place new hires on payroll and sets up person’s profile in HRIS. ● Assists with orientation to support a positive experience for new hires. ● Keeps records up-to-date in HRIS by processing changes in a timely manner. ● Processes new-hire, status change, and termination paperwork. ● Prepares offer letters, employment agreements, and subcontractor agreements. ● Other operational duties as assigned.
Proficiently manage all aspects of the Recruitment & Selection process: ● Collaborate with internal and external hiring managers to identify the role qualifications and create/updated job descriptions accordingly. ● Prepare testing packages and scorecards for candidate evaluation. ● Conduct interviews, prepare technical assessments, and perform background and reference checks. ● Maintain employee information and ensure all electronic and hard copy files stay confidential and are up-to-date. ● Prepare, review and modify templates, job offer letters, contracts, employment verification letters, reports, and contract termination letters. ● Coordinate new hire orientation and onboarding processes. ● Conduct exit interviews. ● Accurately process payroll for all employees and managed time and attendance records, including paid time off and sick leave. Training & Development: ● Support Training and Development initiatives for different departments at the company, prepare logistics for training events, online and in-person, coordinate schedules, and keep track of employee’s certificates and attendance records. ● Collaborate with department managers to identify skills and knowledge gaps, tailoring training sessions accordingly. Benefits and Compensation: ● Facilitate the benefits enrollment process for new hires, and provide necessary documentation during onboarding. Develop and distribute communication materials about available benefits. Assist employees with benefits claims. ● Support HR team in conducting compensation and benefits analyses for various roles. Additional tasks: ● Coordinate logistics for internal company events, including Town Halls, office lunches, and parties. ● Manage the annual submission of the application for the Canadian Business Excellence Awards. ● Lead the application process for a Labour Market Impact Assessment (LMIA) for a current employee. ● Track KPIs to create metrics reports and facilitate decision-making processes.
● Assist in the creation of job descriptions, posting vacancies to job sites, screening resumes, coordinating interviews, and assist in onboarding and offboarding processes. ● Conduct employment reference checks, and employment verifications. ● Support Training and development initiatives by coordinating and preparing training sessions and materials, and keeping track of employees’ training records. ● Assist with the planning and executing of internal events and socials. ● Maintain employee information and ensure all electronic and hard copy files stay confidential and are up-to-date. ● Assist in payroll processing for all employees accurately and on time. ● Manage employee time and attendance records, including paid time off and sick leave. And preparing and distributing pay stubs. ● Manage accounting tasks in QuickBooks, including tax filing, invoicing, expenses management, and payment processing. ● Prepare, review and modify templates for record of employment and termination letters. ● Create and distribute internal communications. ● Respond to human resources-related inquiries. ● Assist in coordinating administrative functions, such as budget management and personnel coordination. ● Maintain accurate stock of all office supplies, ensuring inventory precision and efficiency in office management.
• Contact national clients and suppliers to confirm information about export and import products. • Participate in Havana International Fair (FIHAV), and assist foreign delegations in coordinating meetings with Cuban companies at the fair. • Direct clients to personnel responsible for addressing concerns and answering questions regarding foreign trade.