Greater Madrid Metropolitan Area
Passionate about technology and business intersection. With 12+ years of professional background, enjoying 4+ in IT Sales, nearly 4 in Consulting – Technology Strategy, and 4+ at Santander bank. Strongly goal-oriented performance; experience in leadership, decision making and customer loyalty & management. Committed, organized and decisive. Communication skills. Teamwork experience.
CRM & Marketing
Customer relationship and Enterprise Architecture lead for PagoNxt Merchant Solutions Payment Platform: offering from Santander Digital Services – Global CTO to PagoNxt, defining the scope of the consulting services related to the architecture strategy project to be executed, including resources proposal and costs. Managing of the internal cost & resources systems. Project execution: • Business Architecture Strategy: focal point of Product and Value proposition teams; business knowledge, Customer Journeys and Operating Model understanding; business needs/requirements and roadmap alignment. • Global Enterprise Architecture Strategy: end-to-end vision, from business/app to data/tech/cloud/security/monitoring layers; Integration model between different platforms and global initiatives; Global Framework/IT Stack and PagoNxt Framework alignment. • Architecture Project Management: single point of contact of different Arch/Tech/Dev teams; Coordination and participation in Solution Architecture definition project meetings; E2E (Business, App, Data, Tech, …) Enterprise Architecture Solution Design; Teams’ alignment to guarantee Arch delivery properly and on time. C-Level interaction & reporting.
• CIO & CTO single point of contact, leading and managing the resources and project execution to achieve the customer milestones. Identification of new opportunities and definition of different proposals to launch new contracts (+2 growth) / resources (+7) or extend the current ones (+3). Retail & Insurance industries. • Definition of the strategic lines of action to build the IT Strategy Plan aligned with the CxO’s roadmaps, the business strategy and the technological trends of the market. Banking industry.
Accenture Consulting – Financial Services Technology Advisory – New IT. • Managing the relationship and coordination with both customers and different providers executing the different projects, to guarantee delivery in a timely manner, aligned with the business/IT evolution strategy. Growth +2 contracts. Banking industry. • IT Strategy Plan proposal definition to align the business evolution strategy with the CxO’s agendas and the technological trends of the sector. Banking industry.
Gestión de clientes/cuentas - Venta IT HW/SW. Asesoramiento basado en el estudio de las necesidades tecnológicas y económicas del cliente. • Elaboración y presentación de oferta competitiva: análisis de las diversas soluciones existentes, adaptándolas y optimizándolas a las necesidades particulares del cliente. • Contacto y negociación permanente tanto con el cliente como con proveedores y fabricantes. • Seguimiento de todo el ciclo de vida del producto, proyecto y/o servicio para garantizar que se cumplen las expectativas del cliente.
Como IT Sales Assistant mis principales funciones eran: • Apoyo al departamento comercial en la elaboración de propuestas tanto a nivel tecnológico como económico. • Contacto continuo con proveedores y fabricantes. • Familiarización con las principales soluciones TI punteras del mercado en las áreas de comunicaciones (Cisco, Arista, Aruba, Huawei, etc.); sistemas (NetApp, Huawei, VMWare, Commvault, Symantec, etc.); y seguridad (Fortinet, CheckPoint, Palo Alto, Cisco, etc.). • Búsqueda de nuevas oportunidades de negocio en el BOE — Boletín Oficial del Estado. • Administración de plataformas ERP, CRM.