Rosannah Mead

Client Service Advisor @ Lloyd and Whyte.

Taunton, England, United Kingdom

About

Experience

  • Client Services Representative at Lloyd & Whyte
    Oct 2021 - Present · 4 yrs 9 mos

  • Administrator at LiveWest
    Aug 2020 - Sep 2021 · 1 yr 2 mos

    ***FIXED TERM CONTRACT ENDING SO IMMEDIATE START FOR NEW ROLE IS POSSIBLE*** Administrator for the IMS Voids Team Daily communication with Supervisors and Lead Techs Raising purchase orders Raising jobs on the system Asbestos knowledge Housing knowledge Tenant recharges and disputes Team technical support Microsoft Office heavily used across the role, Excel, Word and Outlook Strict deadlines for handing back properties to Lettings Worked/trained remotely from new starter due to covid New system introduced in July and Voids Admin trained other team members Good rapport and relationships with the contractors used company wide

  • Purchasing Administrator at Thrifty Car and Van Rental
    Mar 2020 - Mar 2020 · 1 mo

    Covid meant this position had to end

  • Senior Customer Service Advisor at Sitel Group
    Jul 2018 - Mar 2020 · 1 yr 9 mos

    This was a position for Flybe in the Customer Relations Department. I handled compensation Claims. I also had a very good relationship with the Head Office. trained/mentored new starters 1:1 coaching with agents knowledge of aviation knowledge of regulations and policies in relation to aviation customer service telephone and email communication team management New system expert and floor walker when going live

  • Senior Carer at HILLBROW RESIDENTIAL CARE HOME LIMITED
    Jun 2014 - Jul 2018 · 4 yrs 2 mos

    Daily tasks 1:1 care and support Promoting independence Liasing with other Care Providers, ie GPs, Nurses, Support Workers and Families Infection Control Champion Administration of medication Maintaining care profiles and care plans on the computer system