Rosalie Nguyen

Sales Operations | Process Improvements | Coordination | Always Learning | Investor/Risk Taker

San Jose, California, United States

About

Hi! I’m Rosalie and I am Jill of all trades. While growing up, I thought issuing parking citations was very cool. When I got older, my dream was tasting food like Master Chef. Wait, this doesn’t seem like the right dreams given my BS in Business Administration. I did enter the high-tech world and my career consisted of various positions (Administrative, Marketing, Recruiter - to name a few 😉) from different industries. What clicked for me? I wanted to make a bigger impact and continue learning. The sparked happened when I held my first sales operations role at a start-up company. Since then, my passion to learn more about sales skyrocketed. From process improvements, sign quote validation, sales contract validation, sales training, channel sales, and documentation. The best part of every experience: being taken out of my comfort zone, learning new technologies, and problem-solving. I am also passionate about customer service and always strive better to resolve issues and revel in the success of a job well done. I have an inquisitive mind and I am naturally resourceful to find answers from the simplest to most pressing issues. I love to learn new things - fuel my brain with knowledge. A strong believer in the saying "Hire character. Train Skill." I love to work in a collaborative team environment in which people are challenged to work hard to achieve results. *Always grateful for those who took a risk and gave me a chance. THANK YOU!! 🙌 Beyond the professional realm, my commitment to fitness is reflected in my dedication to performance training five times a week. As a proud dog and cat mom, I find joy in walking my furry companions. Exploring different recipes, seeking new restaurants, and engaging in online courses are also part of my diverse interests. What sets my journey apart is my side hustle game, always on the lookout for opportunities to make money. As an active member of the Amazon Influencer Program, I create engaging content, combining my passion for social media with a keen eye for marketing. I’m always interested in reconnecting with former colleagues, old friends, or networking professionals. Feel free to contact me if you would like to connect and share experiences. Specialties: Customer Service, Process Improvements, Documentation, Troubleshooting, Learning Management System (LMS), Content Management System (CMS), Training, Coordination, Logistics, Self-initiative, Ad-Hoc Reports, Billing, Marketing, Recruiting, Phone Etiquette, Social Media Content Creation, Sales Operations.

Experience

  • Amazon Influencer Program at Amazon
    Jul 2023 - Present · 3 yrs

    🎥 Creating Engaging Content: Spearheading the creation of captivating video content, I use my phone to showcase diverse products while narrating personal stories to provide authentic and insightful reviews. 🛍️ Driving Product Engagement: Focused on inspiring informed purchasing decisions, I cultivate a genuine connection with viewers, fostering product visibility and generating commissions through the Amazon Influencer Program.

  • Angel Investor at Miso Robotics
    Sep 2020 - Present · 5 yrs 10 mos

    The world’s first autonomous robotic kitchen assistant. AI for kitchens #flippy

  • Angel Investor at Kindara
    Jan 2018 - Present · 8 yrs 6 mos

    Providing women the tools and technology to manage their reproductive health and fertility.

  • Angel Investor at Knightscope
    Nov 2017 - Present · 8 yrs 8 mos

    Autonomous security robots providing security professionals advanced detection capabilities.

  • Sales Strategy and Operations at The Harris Poll
    Mar 2022 - May 2023 · 1 yr 3 mos

    Harris Brand Platform is an industry-leading brand management tool. Our always-on platform collects critical brand and marketing data on your brand competitors and consumers so you can better segment and target your audiences, measure campaign effectiveness, and effectively market in the moment.