Amsterdam, North Holland, Netherlands
I'm a tech-savvy forward-thinking business leader in FinTech (commerce, payments, fraud, insurance, banking). Throughout my career, I've been working on result-driven strategy execution and change management to bring individuals, departments, organizations, and customers to the next level. I have successfully built and lead teams selling, implementing, and supporting complex solutions at start-ups, SMB’s and global enterprises. As the Chair of Worldpay BV I'm overseeing the operations of the DNB licensed payment institution processing across the EEA.
For the Enterprise Merchant Solutions division responsible for the Project Management, Implementation Management and Client Success teams across EMEA. Since 2019 Board member, CFO and Chairman of Worldpay BV, providing payment services in the EEA under the supervision of the Dutch Central Bank and Supervisor (DNB). Prior to 2019 responsible for Customer Excellence (solution consultancy, implementation management & customer success) in the EMEA region for the Global eCommerce division.
At Qhuba I was responsible for strategy execution through Project, Program & Portfolio Management. Clients include: - Philips: responsible for Infrastructure & Operations demand management to align initiatives with the Common Infrastructure and Operating Processes (CIOP) principles in our journey to the cloud. This initiative was as part of the cross business global Philips Integrated Landscape (PIL) program. In addition, together with a team of VP's across the business, I was concerned with the development and implementation of quality and readiness assurance for market deployments (full value-chain including IT systems and operations) through a stage-gating process. - PostNL: advise on the strategic positioning of e-identification services. www.qhuba.com
Responsible for the development and implementation of a new policy administration system (Certigo Policy) including: - business processes - configuration of the application - interfaces to other domains (financial, claim and portals) Implementation of a new financial system (Microsoft NAV) including: - configuration of the application - interfaces to other domains (policy and claim) - conversion of historical customer-, vendor- and general ledger entries Implementation of a new CRM system (Microsoft CRM) including: - configuration of the application - interfaces to other domains (policy and claim) - conversion of historical information
Division: Management View – the bridge between senior management and IT. Clients include: Turien & Co Assuradeuren February 2009 – May 2010 (1 year 4 months) Project management and management consultancy, in the field of business process and information analysis for the implementation of MS NAV as a CRM and Financial system. LeasePlan Corporation May 2008 – January 2009 (9 months) Management consultancy on the software selection and implementation of Single Sign-On and Identity and Access Management. RFI, RFP, and PoC succesfully completed with two vendors. Syfact international September 2007 – April 2008 (8 months) Leading the implementation (management consultancy and project management) on the implementation of Syfact Investigator. Project succesfully delivered in 6 months. ING Group / Postbank: Implementation of Syfact and merger of two fraud management departments. ABN-AMRO: Leading the high profile and aggressively scheduled implementation. Project succesfully delivered in 4 months.
Project management and consultancy for speech recognition implementation projects in healthcare. Responsible for the overall implementation of speech recognition and workflow software (IntraSpeech), including bespoke development of interfaces to back-end systems.