Ronald M.

A certified Network Engineer focused on delivering enterprise-level voice, data, video and onsite managed services solutions.

Manchester, New Hampshire, United States

About

Experienced Technical Support Specialist with a history of working in the technical support space. Skilled professional with certificates as a Microsoft Certified Professional. Linux Administration and IT Support Specialist. A Professional with a passion for solving customers technical issues.

Experience

  • Network Specialist at AVI-SPL
    Apr 2021 - Present · 5 yrs 3 mos

  • Audio Visual Specialist at Northeastern University
    Aug 2020 - Apr 2021 · 9 mos

  • NOC Engineer - Tier 2 at Insight Global
    Feb 2018 - May 2020 · 2 yrs 4 mos

  • Sr. Systems Engineer | Professional Services | Microsoft Certified Professional | Web Developer at Freelance Engineer - Seeking new opportunities
    Dec 2016 - Feb 2018 · 1 yr 3 mos

    Microsoft Certified Professional | Web Development | Professional Services Remote support specialist supporting Microsoft Windows Server 2012 and Web Development. • Microsoft Certified Professional • Certified Web Developer • WordPress Certified • Linux Administrator Certified

  • Sr. Systems Engineer | Application Specialist | Integration Engineer at Advantel Networks
    Aug 2009 - Dec 2016 · 7 yrs 5 mos

    AVAYA Telecommunications SME AVAYA AURA Conferencing, AVAYA Certified Support Speclialist, Certified Polycom RealPresence, Implementation of Unified Communications. Radvision Certified Implementation Specialist. • Microsoft Certified Professional • AVAYA ACSS & ACSE Meeting Exchange, AVAYA AURA Conferencing installation • Pre-sales consulting