Nijmegen, Gelderland, Netherlands
Seasoned logistics professional with 25 years of experience in the logistics and transportation field.
Successful greenfield start of 43.000 m² multi user warehouse for Philips Consumer Lifestyle & WOOX Innovations serving DACH, Benelux, FSS, Nordics, Exotic Flows and UK. 100 FTE own personnel, up to 400 FTE flex workers. Responsibilities: • Ultimate site responsibility. Leading management team of 7 senior managers. • Full P&L responsibility, full account management for both customers • Set up high season preparations, including 15.000 pallets replenishment overflow location. • Set up and negotiated commercials • Completed main building, executed warehouse redesign • Monthly implementations of Benelux, FSS, Nordics, Exotic flows, UK • Achieved integral ISO Certification for 9001, 14001, 18001 without any minor/major remarks
Responsible as Site Manager for Site Veghel closure. Achievements: • Highly successful move of 5 medical device customers to the LSH site in Nijmegen; • 3-year contract renewal for major spare parts client • Managing two major restructuring programs for the move of these customers, including personnel • Managing in-warehouse ethylene oxide situation, providing ventilation solution proposal, stakeholder management • Winning the DHL Oscar for highest customer satisfaction increase on all customer accounts
General management for departments Customer Service & Planning, Business Administration and Operations Support (29 FTE). Member of Eindhoven 1 Management Team. • Customer liaison, part of project management. Creates and executes monthly MBR together with General Manager. Responsible for KPI reporting and continuous improvements. Leads Operational Excellence customer meetings • Part of LEAN team Eindhoven 1, set up and execution of DMAIC’s • Executing warehouse capacity management, high season preparation, overflow management • Executed two organisation restructuring programs. Reducing personnel base in 2009 with 9,3 FTE to instantly changing customer volumes of -30%. Second organisation restructure in 2010 to adapt to changing customer and internal requirements. Incorporated all stock control activities.
• General management for customer service departments and carrier management (8 FTE); • P&L and budget responsible for TMS Eindhoven 1 • Development/execution of performance management for Philips’ complete carrier base • Contract/rate negotiation for all Philips’ carriers including strategic capacity planning • Set up and execution of RFI/RFQ process for carrier lanes/countries • Liaison between DHL Exel Supply Chain Warehouse operation, Philips and Philips’ carrier base • Investigation, preparation and execution of cost out proposals for Philips
• General management for customer service and business support departments (12 fte); • Final responsibility for all customer performance, key performance indicators; • Key account manager for major accounts HP PSG and RotoSmeets (+/- 25% of current business); • Set up and implementation of new customers; • Set up and completion of CTS budget and running forecasts including presentation toolkits; • Set up of monthly gross margin analysis reporting based on operational/financial information out of Transport Management System; • Project manager for DHL Exel integration projects on IT, closure of Raamsdonksveer facility, transport contract renegotiation of Leo de Bruijn; • Linking pin between department Operations and Business Development & Sales; • Develop and execute profit improvement plans; • Initiate and implement TMS improvement and implementation with IT service provider; • Claims/complaint registration set up and implementation.
General management for operations department (cross-dock, planning, drivers) of this roadfreight operation; • Set up and implementation of new subcontractors, operational implementation for new customers; • Carrier management; • Restructure and consolidate planning departments; • Close and transfer Hoofddorp branch to Veghel; • Develop key operational performance reporting; • Develop and measure outcome of financial performance improvement; • Responsible for initiation and execution of administrative processes with regard to physical document flows.
As assistent to the managing director of this 3PL transportation company responsible for financial analysis, set up and execution of "get well plans", development and execution of domestic distribution models and account management for large high tech customers like Hitachi, APC, Panasonic in order to drastically improve the weak financial situation the company was in upon our arrival. From heavily loss making into break even within one year resulting into growth and sound financial results the following year.