Ronald Mol

Senior Operations Director | Global Supply Chain & Customer Ops | Leadership · Omnichannel · Transformation

Greater Munich Metropolitan Area

About

With over 20 years of experience in global operations and supply chain management, I help companies build resilient, scalable, and customer-centric operations — across sport, outdoor apparel, fashion and beyond. I've led cross-functional teams of up to 60 people across Europe and North America, driving end-to-end supply chain performance in fast-paced, international environments. My work spans the full operations spectrum: demand planning and S&OP, 3PL management, omnichannel fulfillment, inventory optimization, and large-scale transformation programs. Key highlights from my career: Built and scaled operations functions at: Triumph International (underwear / apparel), Icebreaker Merino (outdoor apparel), Under Armour (sportswear – footwear and apparel), AlphaTauri (fashion) and RedBull (sportswear and merchandising) Developed and rolled out award-winning vertically integrated hybrid wholesale and retail business models that boosted sales and increased retail footprints. Scaled e-commerce fulfillment operations to handle peak demand reliably — reducing order-to-delivery lead times, improving SLA compliance, and delivering a consistently strong customer experience during high-volume periods. Drove service levels and delivery performance with omnichannel key accounts by improving supply planning, enhancing distribution processes and implementing value-added services. Led S&OP processes bridging commercial, sourcing, and logistics functions — translating business strategy into operational execution. Streamlined supplier portfolios and procurement processes by introducing AI-based demand forecasting and automated workflow solutions — reducing manual effort, improving accuracy, and enabling faster, data-driven sourcing decisions. Managed complex 3PL partnerships and logistics networks across multiple markets. I bring a strategic, KPI-focused mindset with hands-on execution strength — equally comfortable in the boardroom and on the warehouse floor. Currently open to senior operations and supply chain leadership roles where transformation, structure, and performance are on the agenda. Based in Munich | Open to international scope

Experience

  • Global Head Of Operations GCP at Red Bull
    Oct 2023 - Feb 2026 · 2 yrs 5 mos

    Global operations team | omnichannel customer operations | distribution strategy | purchasing | supply chain | supplier management | 3PL warehouse | customs | transportation | customer service - member of the management team

  • Global Head Of Operations GCP at AlphaTauri
    Oct 2023 - Feb 2026 · 2 yrs 5 mos

  • Under Armour (8 yrs 2 mos)
    • Senior Lead EMEA Supply Chain Operations
      Sep 2020 - Oct 2023 · 3 yrs 2 mos

      Sustainability strategy EMEA supply chain | supply chain sustainability roadmap | efficiencies & optimization of inbound and outbound processes | carbon footprint reduction | ESG compliance

    • Senior Lead Account Operations EMEA
      Apr 2019 - Sep 2020 · 1 yr 6 mos

      European key account operations | long range planning and roadmap execution | coordination of key launches and stock replenishment | reporting & scorecards - member of the EMEA sustainability team

    • Account Operations Manager
      Sep 2015 - Apr 2019 · 3 yrs 8 mos

      DACH supply chain operations | distribution service levels | delivery performance and value-added services | B2B account satisfaction | scorecards - member of the DACH management team

  • Customer Service Manager Europe at Icebreaker
    Apr 2014 - Aug 2015 · 1 yr 5 mos

    Customer service team Europe | 3PL coordination | stock allocation | order book management, B2B- & B2C fulfilment & delivery performance – Member of the European management team

  • Triumph Group (7 yrs 7 mos)
    • Head of Operations DACH
      Apr 2012 - Apr 2014 · 2 yrs 1 mo

      Customer service team | business development and lead inventory reduction | sales processes and EDI/ECR | demand planning | stock allocation – Member of the regional (DACH) management team

    • Head of Business Development & ECR
      Oct 2006 - Apr 2012 · 5 yrs 7 mos

      Business development | sales-, retail- and supply chain projects | vertically integrated business models | EDI-project management | Efficient Consumer Response (ECR) strategy – Member of the national (Germany) management team