Parañaque, National Capital Region, Philippines
For the past 18 years, I have experienced different kinds of work that I believe honed me to who I am now. During the early days of my career I was selected as a Team Leader / Supervisor in the BPO industry, I was able to refine my leadership as well as my interpersonal skills. This job required me to manage and guide my team members. I was also able to handle a resolution account wherein my task is to resolve and meet customer's expectations. I was also able to work abroad for 8 years as an administrative assistant. My tasks involved contracts and materials management, Basic networking and system troubleshooting, document control, event and schedule coordination. I am also adept in using in house applications, Adobe, MS Office applications such as Word, Excel, Outlook, and Powerpoint.