Ronald de Heij

Manager Operations at FMO - Dutch entrepreneurial development bank

Hoofddorp, North Holland, Netherlands

About

Professional (hands-on/people manager) with focus on operational excellence. Broad, multi-year banking experience in operational processes such as savings, loan admin, investments, payments and treasury. Knows the stakeholders in the sector such as DNB, AFM and Tax Authorities. Familiar with issues such as business continuity, cyber crime, operational risk and compliance. Familiar with multicultaral and international environment. Proven successful in greenfield operations. Also strong in projects such as (re) housing and facility management. Strong in planning and organizing, change management, goal oriented. Can work well together and communicate at all levels of an organization. Creative and "out of the box" with a keen eye for incorporating checks and balances and ensuring compliance. Open mind, self-starter / initiator. With social sensitivity and humor. Fits in an innovative business environment. Can also handle an excellent financial start-up or as an interim project manager.

Experience

  • Manager Operations at FMO - Dutch entrepreneurial development bank
    Jul 2020 - Present · 6 yrs 1 mo

  • Amsterdam Trade Bank (14 yrs)
    • Director Value Center Retail & Facilities
      Jan 2019 - Dec 2019 · 1 yr

    • Head of Operations/Director Operations
      Jan 2009 - Dec 2018 · 10 yrs

    • Manager Savings & Deposits Netherlands, Germany & Austria
      Jan 2006 - Dec 2008 · 3 yrs

  • Consultant Process Descriptions at Total Solutions
    Aug 2005 - Dec 2005 · 5 mos

  • Garantibank International NV (7 yrs 1 mo)
    • Manager Savings & Deposits
      2002 - 2005 · 3 yrs

    • Manager Treasury BackOffice
      1998 - 2002 · 4 yrs

  • Deputy Head Treasury Back Office at Banque de Suez
    1991 - 1998 · 7 yrs