The Randstad, Netherlands
I’m a Customer Success Manager at Antonie, where I help clients get the most out of our expertise and technology throughout their entire journey. I stay closely connected with them through regular contact and visits, and I make sure we’re proactively supporting their needs and growth. I also focus on building new connections by inviting potential clients to meet our experts through presentations and knowledge sessions. By attending events and staying active in relevant networks, I’m always looking for opportunities to create meaningful, long-lasting relationships. Previously, at Ubisoft, I led sales operations across multiple regions, sharpening my ability to think strategically and adapt in fast-moving markets. Earlier experience in premium sales honed my talent for understanding client needs and delivering impactful solutions. My approach is simple: clarity, collaboration, and measurable results. I focus on creating value that lasts — for clients, partners, and the business. Let’s connect and explore how we can grow together!
XLAONE is een technologiebedrijf dat gepassioneerd is over het verbeteren van de ervaring van medewerkers en klanten door middel van innovatieve oplossingen.Met specialisatie in ervaringsovereenkomsten ( XLAs) herdefiniëren we hoe bedrijven de kwaliteit van dienstverlening meten en leveren. XLAONE is een geïntegreerde oplossing van een aantal applicaties die zijn ontworpen om de ervaring van werknemers,klanten en partners te evalueren en te meten.Het idee erachter is om niet alleen te kijken naar technische prestaties,zoals hoe lang een systeem werkt of hoe snel het reageert, maar juist naar hoe tevreden en productief mensen zijn wanneer ze deze IT-diensten gebruiken. In plaats van alleen cijfers te verzamelen, combineert XLAONE feedback van gebruikers met metingen van gegevens uit operationele systemen die een directe invloed hebben op tevredenheid van werknemers en klanten.Het uiteindelijke doel van XLAONE is om er voor te zorgen dat de IT-service die wordt geleverd aan de verwachtingen en behoeften van de eindgebruikers voldoet. Momenteel bevat XLAONE verschillende apps waarmee ervaringen kunnen worden beheerd, enquetes kunnen worden uitgevoerd, verzoeken kunnen worden ingediend en gebruiksvriendelijke dashboards kunnen worden gemaakt. XLAONE is a technology company dedicated to enhancing employee and customer experiences through innovative solutions. Specializing in Experience Level Agreements (XLAs), we redefine how businesses measure and deliver service quality. Our integrated platform evaluates and measures experiences, focusing not just on technical performance but on user satisfaction and productivity. By combining user feedback with operational data, XLAONE ensures IT services align with expectations and needs. With various apps for experience management, surveys, requests, and dashboards, XLAONE empowers businesses to optimize IT services for real impact.
Financial responsible, in cooperation with senior management for revenues + 40 million per year. • Managing, coordinating, executing and driving our European business and strategy within Benelux, Germany, Austria, Switzerland, Poland and Russia. • Developing and supporting sales activities across Europe zone for pricing, planning, builds and forecasts in collaboration with the global finance and marketing teams. • Reporting to the senior management findings such as short list possible new partners and advice regarding the chosen partner for distribution channels. Results * Successfully finalized the execution of a new distribution model with the preferred distribution partner to support our deliverables within 6 weeks instead of the planned three months. * Brought a healthy balance in the stock by making clear file where reference / barcodes are added as well as cost prices and which products already a kind of provision has been taken (depreciation) with fixed lower prices per product which led to a purchase of different parties
* Responsible for Key Account Customers like Bart Smit , Intertoys, Game mania, Free Record Shop , Dixons , Dynabyte and Mediamarkt
responsible for design and sales of exclusive kitchens ( private and business)
responsible for the sale of exclusive home furnishings such as Axminster carpets, brand carpets, curtains and sun blinds. In addition, also responsible for Business to business project office design.