Greater Sacramento
Experienced Wireless Manager with a demonstrated history of working in the wireless industry. Skilled in Organization Skills, Management, Employee Training, Scheduling, and Team Leadership. Strong information technology professional with a Bachelor of Science - BS focused in Criminal Justice and Corrections from California State University - East Bay.
-- Provided excellent customer service in building long-term customer relations and fulfilling customer needs. -- Consistently reach kiosk and personal goals in activations, wireless insurance attachments, and accessories. -- Implemented leadership and leading by example to my fellow peers. -- Implemented manager duties in employee hiring, sales training, and employee recruitment. -- Managed five other employees while composing weekly schedules, coaching, and enforcing policies. -- Performed open and close duties to ensure that business is always secure and ready for customers and corporate visits. -- Utilized all different ever changing data input systems provided by AT&T, T-Mobile, and Verizon. -- Quick efficiency and safe data entry of customer private information.
-- Provided excellent customer service in building long-term customer relations and fulfilling customer needs. -- Consistently reach kiosk and personal goals in activations, wireless insurance attachments, and accessories. -- Implemented leadership and leading by example to my fellow peers. -- Implemented manager duties in employee hiring, sales training, and employee recruitment. -- Managed five other employees while composing weekly schedules, coaching, and enforcing policies. -- Performed open and close duties to ensure that business is always secure and ready for customers and corporate visits. -- Utilized all different ever changing data input systems provided by AT&T, T-Mobile, and Verizon. -- Quick efficiency and safe data entry of customer private information.
-- Produce sales in New/Used cars, products, and back end. -- Maintained customer satisfaction by providing excellent, above and beyond customer service. -- Specialized training for BMW i-electric cars and the whole BMW i-Brand branch. -- Specialized training for fleet management, Inventory, pricing and holding gross profit. -- Managing multiple leads, taking notes for different customer profiles and keeping the portfolio organized for future business and referrals. -- Very independent/flexible role in the dealership, handled every step of the sales process. -- Structured deals based on different customer needs and financial situations.
-- Conducted screening of passengers, baggage, or cargo to ensure compliance of Transportation Security Administration regulations. -- Operated x-ray machines, hand wands, and walk through metal detectors. -- Monitored the flow of passengers through the screening checkpoint. -- Performed pat-downs and confiscated dangerous hazardous materials that were found.
-- Provided excellent customer service in building long-term customer relations and fulfilling customer needs. -- Consistently reach kiosk and personal goals in activations, wireless insurance attachments, and accessories. -- Implemented leadership and leading by example to my fellow peers. -- Implemented manager duties in employee hiring, sales training, and employee recruitment. -- Managed five other employees while composing weekly schedules, coaching, and enforcing policies. -- Performed open and close duties to ensure that business is always secure and ready for customers and corporate visits. -- Utilized all different ever changing data input systems provided by AT&T, T-Mobile, and Verizon. -- Quick efficiency and safe data entry of customer private information.