Sacramento, California, United States
Handled high-volume incoming calls and processed underground utility location requests using GIS-based systems. Gathered and recorded detailed customer information with accuracy, while using strong communication and interpersonal skills to assist customers, address concerns, and connect them with appropriate resources in a professional and empathetic manner.
Drive direct-to-consumer sales by educating prospects on fiber-based internet and voice solutions. Assessed customer needs to convert prospects into customers. Built relationships through consultative selling and exceptional service. Met or exceeded monthly sales goals through effective pipeline management and closing strategies.
Represent the dealership & provide excellent customer service while guiding customers to their next new vehicle .
Drove direct-to-consumer sales by educating prospects on fiber-based internet and voice solutions. Assessed customer needs to convert prospects into customers. Built relationships through consultative selling and exceptional service. Met or exceeded monthly sales goals through effective pipeline management and closing strategies.