Romain Semeteys

| Strategy & Operations | ex-LVMH

Paris, Île-de-France, France

About

I design and scale organizations through product, strategy and operations. Passionate about operating models, governance and execution, I help leadership teams turn strategy into scalable delivery across Product, Engineering and Business.

Experience

  • Cegid (3 yrs 11 mos)
    • Strategy & Operations
      Apr 2026 - Present · 4 mos

      Strategy & Operations supporting the Tribe Lead of a 250-person Product, Engineering & Product Marketing organization. Designing the Target Operating Model, governance and execution frameworks to help the organization scale.

    • Product Lead
      Nov 2024 - Mar 2026 · 1 yr 5 mos

      ➨ Functional leadership of an empowered cross-functional product team (Product, Design, Engineering), with a strong focus on alignment, clarity and sustainable delivery Structured and coached product teams in AI-augmented environments, combining hands-on use of modern tooling (rapid prototyping, AI-assisted delivery) with strong operating principles to increase autonomy, alignment and execution quality Partnered with C-level and business leaders to translate company priorities into clear product strategy and executable roadmaps Results ✔ Led a 10-person cross-functional team across 3 different companies and cultures ✔ Delivery time cut by 50% (from 2-week to 1-week sprints) ✔ Launched a new voice AI module for invoicing

    • Product Manager / Sales Management & Point Of Sale (EBP)
      Sep 2022 - Feb 2025 · 2 yrs 6 mos

      ➨ Defined and led the product vision and strategy for a new generation of two web applications and AI modules (Business Management tool + Point of Sale) 1st PM 💪 Results ✔ –50% time-to-market via org design and process optimization ✔ +35% ARR growth driven by product and pricing strategy ✔ Support all product teams with a new roadmap format

  • Head of Customer & Sales Experience (ticketing & clients operations / LVMH) at Fondation d'entreprise Louis Vuitton
    Sep 2020 - Sep 2022 · 2 yrs 1 mo

    ➨ Owned and scaled the end-to-end sales, acquisition funnel and ticketing experience Directly managed an administrative and operations team (~6 FTE), with a strong focus on coaching, skill development and team engagement Ownership of ticketing systems and sales operations, ensuring reliability, scalability and high-quality customer experience Acted as the main interface between operations, IT and leadership to continuously improve processes and systems Contribution to revenue optimization, customer satisfaction and operational efficiency in a high-volume, high-expectation environment Results ✔ Delivered all-time records in customer attendance (1.2M tickets, €12.6M in revenue) ✔ Halved the online checkout funnel time, improving conversion and customer experience

  • Founder & Executive Director – LeChassis (Cultural Projects Platform) at LeChassis
    Jan 2015 - Sep 2020 · 5 yrs 9 mos

    ➨ Built and led a cultural projects platform combining editorial, exhibitions and live events. Owned vision, partnerships, fundraising and operations across multiple projects and institutions NUIT BLANCHE GRAND PARIS / 2020 Production and Operations Manager for Nanterre's program CNEAI = (Centre National Edition Art Image) / 2018 - 2020 Head of Development and Regional Relations Officer for Seine Saint Denis ARONDIT / 2016 - 2019 Artistic Director Arondit is a private art space founded by two patrons (endowment funds) located in central Paris, open between May 2016 and June 2019 LECHASSIS / 2015 - 2020 Founder and exhibition curator LeChassis is an editorial platform dedicated to young visual artists combining editorial, exhibitions and live events

  • Account Manager – Client & Business Operations at ALMAVIA
    May 2013 - Sep 2014 · 1 yr 5 mos

    ➨ Worked on business process analysis, organizational design and operational optimization Mission > Support companies in implementing an omnichannel customer journey > Assign and monitor teams on assignments (dev, moa) > Monitor and respond to calls for tenders

  • Management Consultant – Business Process & Organizational Design at DXC Technology
    Sep 2010 - May 2013 · 2 yrs 9 mos

    ➨ Consulting role focused on business process analysis, organizational design and operational optimization, supporting organizations through transformation and performance improvement initiatives. Responsibilities > Supporting companies in the banking and insurance sector (organization, BPM, process modeling) > Change management & transformation (5 months of workshops) > PMO - Project Management Office