Greater Paris Metropolitan Region
- Delivering the best customer service - Focusing on a real product experience with a unique customer's approach - Responsible for the operational efficiency of the ready-to-wear and made-to-measure departments - Supporting the brand image and marketing projects - Analysing KPIs and elaborating business reports - Working on style with creative director and buying collections to meet customer's demands
Bespoke Management : Bespoke orders & alterations manager - Privileged relationship with an international clientele (welcoming and recommandations) - Organization of worldwide trunk shows (New York, Moscow, Tokyo, London, Geneva...) | Building customer's loyalty programs Communication Management : Working on the brand identity - Press relations with international journalists - Realization of advertising campaigns - Definition of the media planning - Events and partnerships manager