The Randstad, Netherlands
Well-rounded and flexible C-level IT professional. Proven business technology and transformation leader. 20 years of experience within mid and large sized international matrix organizations in different leadership roles. Leadership experience in multiple countries (USA, Switzerland, the Netherlands). Leader that thrives on growing and developing teams to their full capacity. Extensive experience leading cross-enterprise / cross-functional transformation programs with an emphasis on: - IT strategy, architecture and transformation. - Digital customer experience (B2B and B2C). - Connected offerings / IoT. - Commercial and pricing excellence. - Customer, market and competitive analytics. - Acquisition integration. - Integrated supply chain and customer order fulfillment. - Data excellence. Six Sigma / Greenbelt certified.
Reporting to: HBT Business Group CMO and CIO. Responsibilities: End to end accountability for the definition and deployment of the IT strategy, architecture and action plans to meet the needs of the HBT Marketing, Commercial Excellence and Customer & Product Support organization. Accomplishments: Created IT strategy with focus on breakthrough IT initiatives in digital customer experience, customer insight and data monetization. Defined architecture roadmap to support breakthrough initiatives. Defined digital transformation plan for 2017 and received approval from HBT leadership to implement globally. Key focus areas: enhance use of CRM tools for sales pipeline support,enhanced customer, market and competitive intelligence, deliver best in class global web presence, and simplify access to ordering and self service platforms. Established global Digital Product Owner organization.
Reporting To: E&ES President and HBT Business Group CIO. Responsibilities: End to end accountability for the definition and deployment of the IT strategy, architecture and action plans to meet the needs of the Strategic Business Unit. Accomplishments: Created IT strategy with focus on breakthrough IT initiatives in digital customer experience, connected solutions, customer insight, cyber safety and data monetization. Defined architecture roadmap to support breakthrough initiatives. Defined digital transformation plan for 2017 and received approval from E&ES leadership to implement globally. Plan delivers solutions for best in class customer interactions and drives a $20M revenue increase while reducing cost to serve. Integrated Elster acquisition (company acquired 1/1/2016). Elster is a $1.8B global business. Enhanced Digital Operations to support the global launch of our Lyric T6 Smart Thermostat and enable new innovative SaaS business solutions. Established global E&ES IT organization. Implemented new organization enabling innovation and supporting business growth. Supported transformation activities within E&ES. E&ES HQ moved from USA to Switzerland Q4 ’15, with new leadership. 91% of E&ES business on one ERP (SAP). Highest % within business group with plan to bring to 95% by end of 2017.
Reporting To: ACS Business Group Integrated Supply Chain Vice President and Group CIO. Responsibilities: End to end accountability for the definition and deployment of the IT strategy, architecture and action plans to meet the needs of the ACS Integrated Supply Chain organization. Support 110 factories & 90 distribution centers. Accomplishments: Created IT strategy with focus on breakthrough IT initiatives in Manufacturing Execution and Industry 4.0. Defined architecture roadmap to support breakthrough initiatives. Defined analytics strategic roadmap and delivered multiple financial and ISC dashboards. Established global ISC IT organization. Supported transformation activities within ISC (including SAP deployments, 15+ transitions, including outsourcing of complete factories) and Quality. Established and chaired Operational Excellence Council, driving metric standardization across the ISC functions.
Responsibilities: Oracle Applications consultant, focus on implementing and supporting of customer care / logistics / manufacturing and financial business processes. Managed numerous Oracle implementation projects in multiple countries. Main customers: Honeywell, LEGO, Iomega, Life Fitness.
Responsibilities: Oracle Inventory Business Process Analyst, responsible for implementing Oracle Inventory and Cost Management in EMEA.