Bengaluru, Karnataka, India
Motivated and customer-oriented professional with 2 years of experience in Customer Support and Renewals Management, helping companies build trust, reduce churn, and drive recurring revenue. I began my career in customer support, where I honed my ability to solve problems quickly, communicate effectively, and ensure positive customer experiences. Transitioning into a Renewal Manager role, I now focus on guiding clients through the post-sale lifecycle—managing renewals, identifying upsell opportunities, and ensuring long-term account health. This combination of frontline support and commercial responsibility has shaped me into a well-rounded customer advocate who can balance service and business goals. I’m passionate about building relationships, delivering value, and contributing to team success through data-driven decision-making. 🔸 Core strengths include: ✔️ Customer relationship management ✔️ Renewal forecasting & negotiation ✔️ Retention & churn analysis ✔️ Support ticket handling & resolution ✔️ CRM tools like Salesforce, Zendesk, or Gainsight Always eager to grow, connect, and contribute to customer success-driven teams.
Customer Retention, Customer Relationship Management (CRM) and +5 skills
Customer Retention, Customer Relationship Management (CRM) and +3 skills
Customer Retention, Customer Relationship Management (CRM) and +3 skills