Gurgaon, Haryana, India
PGDM (AIMA) from Alliance Business Academy, Bangalore with approx 16 years+ of experience in Sales /Marketing and Client Servicing in Real Estate & Banking , HR sector in India . Masters in Business Analyst Certification from Simplilearn.com (affiliated with IIBA). A proactive leader and planner with expertise in market plan execution account management, pre-sales efforts with skills in P&L management, competitor and market analysis and targeted marketing. A skilled communicator with exceptional presentation skills and abilities in forging business partnerships in markets, lead cross-functional teams and establish beneficial relationships with key players in the industry.
Expertise into middle level and higher level Recruitments and Executive Search.
The Accountabilities & Attainments: - Managing a team of 10 members. - Responsible for strategizing Sales process for Residential/Commercial Projects Sales based out of Noida. - Training & developing team to sell Residential & Commercial properties of Noida. - Undertaking a revenue target and ensuring achievement of the same. - Generating leads for team members by organizing Corporate events, seminars, canopy sessions and online marketing tools. - Participating in Property carnivals, events within country and overseas. - Guiding, supporting team in client meetings and ensuring closures. - Taking care of all Bank Loan related queries for clients as well as for team members. - Ensuring post sales, client servicing. - Selling Residential projects (like Godrej Properties, Ace, Samridhi, Tata Housing, Eldeco, Gaur, Mahagun, ATS, and Commercial projects (like Bhutani Project, Assotech, World Trade Centre, etc.) in NCR.
The Accountabilities & Attainments: As a Builder - Worked as member of Planning Committee of bringing JKM first Commercial property “AURUM” on Noida Expressway. - Liasoned with local Government Authority and company stakeholders on various project approvals. - Ensured proper implementation and execution of Relationship Management and Investment Advisory Strategies with main JKM Investors. - Develop and coordinated on product - price comparisons & methodology to come up with the BEST project on Noida Expressway. - Recruitment of Sales Staff and promoting them to generate maximum business revenue for the organization. - Maintaining appropriate budgets for sales and marketing campaigns initiatives for maximum Lead Generation for Sales Staff via various marketing channels. - Training and Development of Sales staff. The Accountabilities & Attainments: As a CHANNEL PARTNER to builders. - Negotiations with Builders on slabs and other business related issues. - Managing key role in managing, implementing policies/procedures of the company. - Developing Chain of Associate partners. - Exploring and Underwriting RESIDENTIAL projects (like Amrapali, Gaur, Supertech) and COMMERCIAL projects (like Airwil, Sarvottam,) alongwith management support. - Managing all Marketing and negotiations and generate leads for Sales force from various marketing tools. - Driving team of 40 Sales force. - Managing the Sales team for achievement of monthly targets - Lead Management and Training and Development of Sales staff. - Engaged in sourcing Corporate Deals and High Value deals via Kiosk set up or Corporate presentations in various corporate like Bajaj Bhawan, Infogain, Thomson Press, Religare etc and work closely on closures. - Participating with marketing team in designing of events, locations and budget to generate leads and branding.
Client Service Accounts Manager - Transaction Banking, Client Servicing, Global and Large Corporate, Global Transaction Services , New Delhi at Royal Bank of Scotland, N.V. New Delhi. Product Portfolio : Trade Services , CMS, Forex , Secured/ Unsecured limits. The Accountabilities & Attainments - Catering International Trade and CMS Transaction Banking Services of Global and Large Corporate for North India. - Serving 50 Large and Global Corporate Clients in portfolio like Ranbaxy group, Philips, Future group, Oriflame, Swarovski, Barco, etc. - Increase the quality of the client service currently offered to Global Transaction services clients. - Provide the second line support for GTS client’s requirements and servicing needs in CMS and International Trade Services. - Responsible for managing the client relationship by exploring problems that client are encountering with RBS and other service providers. - Liaising with Relationship Bankers for extension of working capital limits, post shipment/ pre-shipment limits, Bank Guarantees etc. - Generating leads and Cross Selling by identifying client needs and by referring sales opportunities to GTS Sales and Relationship Banker. - Working closely with Relationship Owners, Product, for customization of products. - Direct liaising with Operations and Compliance for proper solution of client’s requirement.
Associate Sales Manager, Transaction Banking, Business Banking – Small & Medium Enterprises (Sep 2007 to Nov 2009). Product Portfolio: Trade Services (LC, BG, SBLC, Buyers Credit). The Accountabilities & Attainments: Handling Team of 20 Relationship Officers. Set up the Transaction Banking team for Delhi. Acquisition of Quality Trade accounts by team Dealt with Compliance / Operations Department to sort out issues for SME. Worked closely with Operations team on money transfers via SWIFT code, SORT Code and payment gateways. Ensuring transactions go through smoothly with all compliant documents for Trade transactions. Responsible for Compliances for all trade transactions as well for all accounts in portfolio. Going on joint calls with Sales force to close deals. Ensuring Target Achievements for the Team. Ensuring the Trade and Fx revenue generation on regular basis for the Bank. Nurturing Customer service approach to TEAM. Focusing on Client Relationship Management to double each client revenue. Arranged and organized events with different intermediaries’ bodies Arrange Road Shows, events and other Promotional activities in different industrial estates to ensure proper generation of leads. Motivating Team members to Cross sell Life Insurance Products. Awarded by Metlife for mobilizing maximum Life Insurance Premium. Throughout Rated as No.1 ASM in PAN India for the year 2008. Awarded as “Super Achiever” by Mr. Sameer Bhatia, MD, Barclays Bank Plc, Indian Ocean. Did the first Buyer’s Credit deal in Transaction Banking team PAN India.