The Randstad, Netherlands
Oversaw third-party logistics operations, ensuring efficient delivery coordination and inventory flow within SAP systems. Managed daily batch operations, adjusting schedules to optimise warehouse productivity. Monitored inbound shipments to maintain a seamless supply chain, generating detailed reports to track progress and performance. Managed product management for a high-volume warehouse, averaging 300 square meters of orders daily. Supported dedicated team of fulfilment associates, fostering an environment of continuous improvement and operational excellence.
Experience in collaborative team environments focused on waste management initiatives. Contributed to the development and implementation of strategies to optimize solid waste management plans (PGRS). Executed social environmental actions to engage both internal and external stakeholders, fostering awareness and participation within the community.
Customer service experience at a renowned tourist destination, Walt Disney World Resort in Orlando, USA. Provided exceptional service to guests, ensuring memorable experiences and satisfaction. Collaborated with diverse teams to address customer inquiries, resolve issues, and enhance overall guest satisfaction levels.