Rodrigo Laurindo

Sr. Ops Manager - Credit Product at Revolut

Florianópolis, Santa Catarina, Brazil

About

Experience

  • Sr. Strategy and Operations Manager - Credit Product at Revolut
    Jan 2024 - Present · 2 yrs 7 mos

    Global neobank and Europe's largest fintech, serving +65M retail customers and +500k businesses worldwide - Coordinated the launch of Mortgage products, managing strategy and execution alongside with Local Credit specialists, Legal, Compliance, Product, and Credit Risk teams - achieving +€50M in loan volumes within the first quarter - Partnered with Credit Risk teams to develop and implement a long-term roadmap of initiatives optimizing credit decisioning processes, resulting in a +15% uplift in overall conversion rates - Led cross-functional collaboration to scope, define and develop a new wholesale B2B lending product, establishing product strategy, user journey design, and credit operations framework from the ground up - Managed vendor partnerships across credit bureaus, collateral valuers, and servicing providers, from contract negotiation to performance monitoring and reviews - Aligned strategic prioritization and delivery of key initiatives under executive oversight, overseeing roadmaps, aligning stakeholders, and ensuring execution across multiple cross-border teams

  • Finpass (7 yrs 7 mos)
    • Chief Operating Officer
      Feb 2023 - Dec 2023 · 11 mos

      Leading Fintech hub for Brazilian SMEs that leverages proprietary algorithms to connect businesses with a diverse network of banks, fintechs and institutional investors, maximizing funding alternatives. - Supervised and guided a fully remote workforce of +20 people, overseeing Sales, Operations, Marketing, Partnerships, and Business Development teams. - Spearheaded the efficient performance of the company’s flagship product, a loan marketplace for SMEs that enabled funding for over 4,000 Brazilian companies since its inception. - Established new marketing and data analytics chapters, optimizing retargeting campaigns and achieving a 35% YoY increase in loan applications from returning customers. - Implemented efficient document management processes and streamlined operational routines, reducing the average loan application lead time by 15%. - Secured strategic partnerships with banks and fintechs, expanding the platform's access to diverse funding sources.

    • Head of Product
      Jan 2019 - Feb 2023 · 4 yrs 2 mos

      - Led the inception, development, and successful implementation of three white-label term loan platforms, resulting in the approval of over 2,000 business loans within 8 months. - Directed cross-functional collaboration among Engineering, Design, Sales and Marketing teams to correctly define product specifications and prioritize features aligned with key business objectives. - Leveraged insights from customer feedback and behavior analytics to introduced innovative features, achieving a 55% decrease in Time to Value and a 20% reduction in signup abandonment rates. - Designed and deployed over 70 analytics reports, metrics, KPIs and live dashboards through SQL and NoSQL queries, providing actionable insights crucial for informed decision-making. - Supervised the integration of over 30 external provider APIs, primarily sourced from lenders and credit agencies. - Created and maintained detailed product roadmaps, defining the overall product strategy and aligning it with quarterly OKRs and KPIs for consistent success.

    • Head of Credit
      Jun 2016 - Dec 2018 · 2 yrs 7 mos

      - Designed and mantained a lead-scoring algorithm to estimate the likelihood of credit approval for SMEs, analyzing over 80,000 Brazilian small and medium businesses. - Streamlined and automated multiple credit assessment processes and routines, resulting in an 80% reduction in the lead time for loan applications. - Employed industry-standard credit assessment parameters, leading to a 20% increase in successful credit applications. - Led the integration of 10 new data providers, enhancing the accuracy of credit assessments and enabling more precise lending decisions.

  • Senior Analyst at Banif Investment Banking
    Jun 2014 - Jun 2016 · 2 yrs 1 mo

    Brazilian Investment Banking branch of Banif, an international financial conglomerate with over EUR 2 billion in Total Assets, serving institutional investors, financial institutions, corporations, and individuals. - Coordinated the execution of several asset-backed securities and mutual funds, managing both public and private offerings targeted at Brazilian institutional investors. - Conducted comprehensive financial analysis, including credit risk assessment, collateral analysis, financial statement analysis, and market research. - Organized due diligence processes and collaborated with cross-functional teams to ensure the successful implementation of deals. - Enhanced market intelligence by creating a proprietary database that compiles key features of relevant Brazilian debt offerings using publicly available data.

  • Associate Partner at Leme Asset Management
    Mar 2009 - Jun 2014 · 5 yrs 4 mos

    Local asset management firm specializing in corporate high yield bonds, stocks and structured finance. - Developed and implemented tailor-made credit risk models, enabling real-time measurement of the firm’s credit exposure. - Sponsored a Business Process Management Initiative that reduced credit application processing time by 25%. - Implemented industry leading software solutions that enhanced the performance tracking of over 20 portfolios. - Supervised a team of 3 corporate credit analysts.